- Report: #1063283
Report - Rebuttal - Arbitrate
Complaint Review: Market Place Homes
Market Place Homes17197 Laurel Park Drive Livonia, Michigan USA
Market Place Homes They dropped the ball then changed the terms instead of correcting their mistake Livonia Michigan
*Consumer Comment: Response above is incorrect
*UPDATE Employee: Response
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Leased a town home in Illinois a little over a year ago. Before signing the lease i asked about several points one being lawncare. The response was that "since its a town home there is an association and the homeowner would be responsible for that" meaning I (the renter) was not responsible for lawncare. We moved in. After a few weeks the lawn began to grow so i started emailing several people at marketplace homes. I got no response from the person i was emailing so i tried the address of someone else that i worked with when singing the lease. After a lot of back and forth where i first had to show them the original emails to prove that they were responsible for lawn care and a few more unanswered emails i was told to hire someone and have them contact Market Place Homes to make arrangements for payment. As far as i knew i was done but a few weeks later the landscaper stopped showing up. When i called him he tells me hes never been paid. So again im emailing and calling to get this resolved. He reluctantly begins cutting the lawn again until a few weeks later when he stops and tells me he hasnt been paid. None of the emails i sent asking about status were ever responded to. To this day i don't know if hes ever been paid because he wont take my calls and Market Place Homes never responded about the issue. A couple of months ago my lease ended. I emailed asking what the status with a new lease was and got a short "ill take a look at this" email and no response after that. A month or two go by with no response until I get an email warning me that my neighbors are complaining about my lawn and that "I" should mow it. I sent a response reminding them that "THEY" are responsible for the lawn and that "I" would not be getting involved with it this year. At the end of summer last year i sent an email stating that i would not get involved this year. After forwarding the dozens of emails from last year to the new contact at Market Place Homes i get an email telling me that my lease is up and that the rent would be raised $200 + i would have to agree to maintaining the lawn myself. The rent increase was based on a bogus comparison with a property in my area that has twice the square footage/rooms of the Town House i am renting. No "we are sorry for the mess we created let us fix this for you". Instead they changed the terms of the original agreement and told me "tough luck". I don't have any other complaints. I'm rarely home because i travel for work and my rent is automatically withdrawn so there aren't any issues there. There was only 1 issue and Market Place Homes dropped the ball then tried to punish me instead of resolving the issue they created. I am so glad i didn't have any real issues at this place. I can't even imagine what its like to have real problems while waiting for Market Place Homes to resolve them. Now i have to absorbe the cost of moving to a new place. I wonder what they tell the home owner when asked why the tenant moved. Stay very far away from this company.
This report was posted on Ripoff Report on 06/30/2013 12:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Market-Place-Homes/Livonia-Michigan-48152/Market-Place-Homes-They-dropped-the-ball-then-changed-the-terms-instead-of-correcting-the-1063283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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