- Report: #8557
Report - Rebuttal - Arbitrate
Complaint Review: Marriott Vacation Club
Marriott Vacation ClubPO Box 911020 Orlando, Florida U.S.A.
MARRIOTT VACATION OWNERSHIP CLUB RIPOFF SCAM
*UPDATE EX-employee responds: More Rip Off Comments on Marriott Vacation Club
*Consumer Suggestion: We are also happy Marriott Ocean Pointe owners
*Consumer Comment: Confirmation of your initial complaint
*Consumer Comment: Marriott Time Share Owner since 1999
*UPDATE EX-employee responds: Annoyed with the way Marriott treats their owners!!!
*UPDATE Employee: Wake-up and smell the cheese in the trap, you shall see that you have purchased a pig in a poke
*Consumer Comment: I think you misunderstood what you were told...
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Marriott are running a scam that goes like this:
A salesman will talk you through a vacation of a lifetime. He will use his own experience to show you how to use the Marriott Rewards Programme to travel the world with air tickets, car rental and hotel accommodation inclusive. In our case the salesman was Mr. Gorge Freire and he told us we would get 470,000 Marriott Rewards bonus points for buying two weeks in Grande Vista, equivalent to 5 tickets to Australia plus 14 nights in a 6 stars hotel, the whole package worth around $10,000, all this was written down on paper with sketches and figures.
I was given only 250,000 bonus points and they are only worth 1 ticket to Australia and 7 nights of hotel accommodation. Furthermore, Mr. Freire told us he owned 4 weeks himself and that he used them to exchange the time for Marriott Rewards points and travel the world with his family of four in style. He said he took vacations to Australia, Asia and 3 to Europe for 30 days each, flying first class and business class, plus 3 shorter vacations.
We thought that an investment of $35,000 would be quite a good one if we wanted to travel like Mr. Freire has shown us. As it turned out to be, I can exchange my two weeks in Grande Vista for 220,000 every other year, but with those points I can only get less than 1 ticket to Australia and 7 nights of hotel accommodation, Mr Freire had assured us we would get 3 tickets and 14 nights hotel accommodation anywhere in the world.
When I approached Marriott and showed them the copies of the information we were given and explained to them that under those expectation we bought the 2 weeks in Grande Vista, they simply deny any responsibility and they are not admitting any wrong doing.
This report was posted on Ripoff Report on 12/03/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Marriott-Vacation-Club/Orlando-Florida-32891-1020/MARRIOTT-VACATION-OWNERSHIP-CLUB-RIPOFF-SCAM-8557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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