Marriott Vacation Club is selling vacation ownership in Grande Vista (Orlando) and misleading people with their Marriott Rewards Programme. Last June I was invited to take a look around their new resort (Grande Vista) and although it is a beautiful place it is not worth the hassle you get into when you buy a week or more.
Marriott are running a scam that goes like this:
A salesman will talk you through a vacation of a lifetime. He will use his own experience to show you how to use the Marriott Rewards Programme to travel the world with air tickets, car rental and hotel accommodation inclusive. In our case the salesman was Mr. Gorge Freire and he told us we would get 470,000 Marriott Rewards bonus points for buying two weeks in Grande Vista, equivalent to 5 tickets to Australia plus 14 nights in a 6 stars hotel, the whole package worth around $10,000, all this was written down on paper with sketches and figures.
I was given only 250,000 bonus points and they are only worth 1 ticket to Australia and 7 nights of hotel accommodation. Furthermore, Mr. Freire told us he owned 4 weeks himself and that he used them to exchange the time for Marriott Rewards points and travel the world with his family of four in style. He said he took vacations to Australia, Asia and 3 to Europe for 30 days each, flying first class and business class, plus 3 shorter vacations.
We thought that an investment of $35,000 would be quite a good one if we wanted to travel like Mr. Freire has shown us. As it turned out to be, I can exchange my two weeks in Grande Vista for 220,000 every other year, but with those points I can only get less than 1 ticket to Australia and 7 nights of hotel accommodation, Mr Freire had assured us we would get 3 tickets and 14 nights hotel accommodation anywhere in the world.
When I approached Marriott and showed them the copies of the information we were given and explained to them that under those expectation we bought the 2 weeks in Grande Vista, they simply deny any responsibility and they are not admitting any wrong doing.