- Report: #1122967
Report - Rebuttal - Arbitrate
Complaint Review: Masley Associates
Masley Associates17440 Bushard #20 Fountain valley, California USA
Masley Associates WRONGLY OVERCHARGED ME AND NEVER WANTED TO REFUND ME Fountain valley California
*UPDATE Employee: Accounting / Integrity
*REBUTTAL Individual responds: There was a credit card error and your money has been refunded
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I contacted this Company for problems with connenting new wireless devices (computer, printer, etc..) Ed McElroy from this Company came to work at my computer. Hourly rate was $ 75.00. He had worked 5 hrs ($375.00) At the end he asked me for my credit card which I gave him to charge for the hours he had worked for me. The total was $ 375.00. He said the charge had not gone through. He came back the next day to work some more (2 hrs=$ 150.00) and this time he charged my credit card for $ 525.00 (for the 2 times he came out totall 7 hrs). I later found out that the first time he charged my credit card the charge had gone through, so I asked him several times for a refund of the $ 375.00 (that now were included in the $ 525.00 charge). Ed Mc Elroy never refunded me the money. Unprofessional and dishonest. A total rip off. Stay away from this company.
This report was posted on Ripoff Report on 02/11/2014 10:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Masley-Associates/Fountain-valley-California-92708/Masley-Associates-WRONGLY-OVERCHARGED-ME-AND-NEVER-WANTED-TO-REFUND-ME-Fountain-valley-Ca-1122967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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