- Report: #1119557
Report - Rebuttal - Arbitrate
Complaint Review: Mass Mutual Financial Group
Mass Mutual Financial Group1295 State Street, Springfield, Massachusetts USA
Mass Mutual Financial Group MMFG Mass Mutaul cannot write rollover checks Springfield Massachusetts
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I have had an account with MMFG for years now and have been trying to get them to roll it over.
On 1/23 I tried to get them to send me my roll over check so that I could roll it into my new 401K and I finally got the check to find out that they wrote the Pay to the Order part of the check wrong. I specifically told them over the phone who to make the check payable to and their notes even reflect that, but for whatever reason they still wrote it wrong. I called them back and they just put you on hold and say they are going to contact their Account Manager. No answers.
Now I don't know if I'll ever be able to roll this money out of this account. MMFG has been nothing but stingy about keeping my money with them despite the fact that I left my eployer 3 years ago!
Mass Mutaul doesn't even know how to do a rollover! That's one of the simplest jobs!
This report was posted on Ripoff Report on 01/30/2014 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mass-Mutual-Financial-Group/Springfield-Massachusetts-01111/Mass-Mutual-Financial-Group-MMFG-Mass-Mutaul-cannot-write-rollover-checks-Springfield-Mas-1119557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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