- Report: #937205
Report - Rebuttal - Arbitrate
Complaint Review: massage envy
massage envy1155 mount vernon hwy Dunwoody, Georgia United States of America
massage envy worst and only experience Dunwoody, Georgia
So I ended up cancelling appt due to financial circumstances so when I called to cancelled I reiterated there will be cancellation fee of 50% which will be 25 correct rep did not dispute when I looked at checking account o wad charged 39 fee when I called they told me they.advised me of fee. However I wasn't advised is be charged non member fee of 78 so that's why I was charged 39 the rep so not set expectation for new customer and now they have lost my business I'm waiting to hear from owner. But reps have been lying each time I call or come in
This report was posted on Ripoff Report on 09/05/2012 02:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/massage-envy/Dunwoody-Georgia-30338/massage-envy-worst-and-only-experience-Dunwoody-Georgia-937205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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