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Report: #1250995

Complaint Review: Massage Heights - Bedford New Hampshire

  • Submitted:
  • Updated:
  • Reported By: Kevin — Manchester New Hampshire USA
  • Author Confirmed What's this?
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  • Massage Heights 7 Colby Ct Ste 11 Bedford, New Hampshire USA

Massage Heights Contract ripoff Bedford New Hampshire

*Author of original report: Resolved the issue

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Do not sign any kind of contract with these folks! They pressure you into it and are very sketchy with the details. My credit card expired and my automatic payments were stopped. In the meantime, the company I worked for was bought and I went from a 60 person company to a 450,000 person company, so I was drinking from a fire hose and didn't really pay attention to the account.

I just called up to see if I could use the credit I had accumulated and apparently, hidden in the contract, is the fact that unless I am a member I can't use my credits. So here we are with a nationally known company abusing their size to squeeze a few bucks out of a single member.

Maybe their COO, Shane Evans, should reprise her "Undercover Boss" appearance to look at its practices to make sure they aren't ripping off their clientele. Well maybe not. Her appearance wasn't very well received.

Their masseuses may be good but the organization itself is scummy!

This report was posted on Ripoff Report on 08/26/2015 09:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/massage-heights/bedford-new-hampshire-03109/massage-heights-contract-ripoff-bedford-new-hampshire-1250995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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0Employee/Owner

#1 Author of original report

Resolved the issue

AUTHOR: - ()

POSTED: Thursday, September 03, 2015

After the Director, or some such person, called me a couple times and left VMs, I called her back and she was very willing to work with me.  I appreciate her willingness to understand what was going on and recommend a solution that was better than what I expected.

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