• Report: #1100311

Complaint Review: Master Movers LLC; Indianapolis, Indiana

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  • Submitted: Mon, November 18, 2013
  • Updated: Mon, November 18, 2013

  • Reported By: R. L. Smith — Fort Lauderdale Florida
Master Movers LLC; Indianapolis, Indiana
1433 Sadlier Cir West Dr Indianapolis, Indiana USA

Master Movers LLC; Indianapolis, Indiana RUN....RUN...RUN Indianapolis Indiana

*Author of original report: After suppling info...still no answer from this unscrupulous business!!!

*Author of original report: As I said before. RUN...RUN...RUN as fast as you can from these unscrupulous people!!!!

*REBUTTAL Owner of company: Master Movers LLC

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PLEASE RUN AS FAST AS YOU CAN FROM THIS LYING OWNER AND MOVING COMPANY!!!!!!!

 

After scheduling a move with them, they showed up 5 hours late, started loading, started loading our furniture and warned us that the cost would probably be more than quoted...had no idea at the time that they meant more than twice as much.

 

When we found out that the intention was to charge us an extra $3800 dollars, we asked that they remove our furniture from the truck and refund our money which had already been debited to our charge card.  We were told the owner was in Israel at the time, and they couldn't make a decision without him!!!  Interesting in this day and times of instant communications and cell phones!

 

This guy needs to be de-fanged.  We have gone to the BBB (National and local), State Attorney General's office, American Movers association, but this guy just thumbs his nose at any regulatory organization.  He promised (in writing), to refund half our stolen money, but that was at the end of May, 2013...and we still haven't heard from him, his office manager, or the crooked sales person that gave us the quote.  This company is BAD NEWS, and no one seems to be able to do anything about them!!!  IF YOU USE THEM YOU WILL GET BURNED....PERIOD!!!!!  I will keep writing these reviews as long as I can.  I have incurable cancer, and could really have used the money that was stolen from us for my mounting medical bills.

 

PLEASE STEER CLEAR OF THIS SLICKSTER AND HIS COMPANY...they suck you in with a low-ball quote over the phone, then the lies and cheating starts - from the owner down to the actual movers they send to your home.  RUN....RUN...RUN!!!!!!


This report was posted on Ripoff Report on 11/18/2013 11:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Master-Movers-LLC-Indianapolis-Indiana/Indianapolis-Indiana-46239/Master-Movers-LLC-Indianapolis-Indiana-RUNRUNRUN-Indianapolis-Indiana-1100311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

After suppling info...still no answer from this unscrupulous business!!!

AUTHOR: R. L. Smith - ()

They said they didn't know from whom the complaint came.  After sending their original Job Number, and all the complaint numbers from BBC, Atty Generals office, DOT, and others, there is still NO ACTION from Mr Moshe.  Proves his primary intention and modus operandi is to STEAL FROM, DECEIVE,  and CHEAT his "unsuspecting customers" in any way he can!!!

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#2 Author of original report

As I said before. RUN...RUN...RUN as fast as you can from these unscrupulous people!!!!

AUTHOR: R. L. Smith - ()

Them saying they do not know who wrote this report is just another ploy that they use to delay, and muddle the facts.  I feel they hope you will just tire and go away, or time limits will kick in, and they will not have to do the right thing toward their unsuspecting customers.  Master Movers of Indianapolis job number for this was 109155. CUSTOMER - name provided on requst.

 

We have gone to the Indiana Atty General's office (complaint # 13-CP-51643).  Indiana Better Business Bureau's complaint is #9367072.  US Dept of Transportation complaint is  #100070417.  American Movers and Storage (AMSA) advised that Master Movers of Indianapolis does not participate in their arbitration program, so they are not accountable to that organization when there is a complaint from a customer - how convinient!!!!  All of these agencies have asked Master Movers to negoiate and return  our stolen funds, but they have refused to do so.  So don't listen to their lies....they pretend that they don't understand???

 

As I have stated, Master Movers stole almost $2700.00 from us, and did nothing for it.  Now they seem to be getting away with it !!!!!!   Mr Slickster Moshe just thumbs his nose at any of the regulatory agencies, but we are still hoping that the national DOT will reconize these tactics, and take appropriate actions.  They have already put at least four of the same moving operations out of business here in South Florida....FINGERS CROSSED!!!!  Just doesn't seem right in this day and age, and this country!!!  But then again, they are not from here, so as Israeli expatriates, maybe they just know how to skirt the laws in this country!!!  INCREDIBLE!!!!! 12/02/2013 13:41:04

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#3 REBUTTAL Owner of company

Master Movers LLC

AUTHOR: Master Movers LLC - ()

We appreciate the time this person took to post this review.

Unfortunately we do not know who posted this review so that we may respond with specifics to the job. Here at Master Movers we take very seriously our customer service and the satisfaction of our customers. We have been in business for over 10yrs, moving a wide range of customers from very high profile to guy next door and we strive to treat all with professionalism and courtsey! Please note that any ESTIMATE is just that, it is a figure that is proposed to a customer off of a list of items they provide to us, or off of a visual estimate. Any time the piece count increases there will additional fees...anytime an additional stop is added to a job..there is an additional fee. These additional fees are also very openly commuicated with the customer as they change their needs at the time of the move. We hope that this customer/person allows us the opportunity to show them the quality of service we can perfom. 

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