- Report: #1093939
Report - Rebuttal - Arbitrate
Complaint Review: Mastermind Marketing, LLC
Mastermind Marketing, LLC2250 N. Rock Rd. Suite 118-286 Wichita, Kansas USA
Mastermind Marketing, LLC, http://mastermindmarketingllc.com, Owner: Don Wilson After following their course I got no results and asked for a refund 2 days after I ordered. Wichita Kansas
*Author of original report: Refund Issued By Merchant - Close The Report Please.
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On October 8, 2013 I ordered Don Wilson's course (FB Ads Cracked) for $297. After careful study and implementation of the course instruction, I got no results and two day later on the 10th, I requested a refund through their support desk. I received a reply from Don's customer support rep named Barbie. She said she was issuing the refund and to wait 24-48 hours to process.
It will be 2-weeks tomorrow since I submitted the refund request. To date, I got a few replies saying she is working on it and will contact the owner Don Wilson about this. Frankly, I don't understand why they are delaying the refund. They promptly removed my access to the course upon my refund request but have not promptly refunded me.
I sent them instructions to refund the amount of $297 back to my PayPal account that I originally ordered with and nothing has happened. I may have to go through PayPal's resolution process if this continues by Friday.
This report was posted on Ripoff Report on 10/23/2013 03:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mastermind-Marketing-LLC/Wichita-Kansas-67226/Mastermind-Marketing-LLC-httpmastermindmarketingllccom-Owner-Don-Wilson-After-fol-1093939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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