- Report: #1144050
Report - Rebuttal - Arbitrate
Complaint Review: Mastour Galleries
Mastour Galleries15 East 30th Street New York, NY 10016 New York, New York USA
Mastour Galleries Joseph Mastour FRAUD!! They charged me 5,000usd for a hand made silk carpet and six months later they send me a chinese garbage!! and they don't respond, and NO REFOUND New York New York
*Consumer Comment: THIS IS COMPLETE LIE ...
*Consumer Comment: NOT POSSIBLE!! I have purchased many times in Mastour Galleries and I Highly Recomend it!
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I met Mr. Joseph Mastour in the Hospitality Design Expo. He was very professional, his products looked incredible and he was very clever. He told me all of his carpets were made in India, some of them were hand made to get to the quality his company needed. I purchased him one car´pet for almost 5,000 usd, paying in advance of course and the delivery time was 60 days.
After that time they hardly picked up the phone, when they did they said that they were all over the world on expos but on the next week they will ship it. Finally they delivered almost six months later.
When they delivered by UPS, in the box was a chinese carpet with other specifications, when I called them he told me I was a lier, "that carpet is not the one that we shipped, you changed it".
They are LIERS and they comited FRAUD!
And at the end they are BLACKMAILING me telling me they are going to SUE ME FOR A COUPLE OF MILLION DOLLARS IF A PUT BAD REVIEWS OF MASTOUS GALLERIES on internet. What do they expect after they steal honest peopel money!!!
This report was posted on Ripoff Report on 05/04/2014 07:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mastour-Galleries/New-York-New-York-NY/Mastour-Galleries-Joseph-Mastour-FRAUD-They-charged-me-5000usd-for-a-hand-made-silk-ca-1144050. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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