- Report: #908696
Report - Rebuttal - Arbitrate
Complaint Review: match.com
match.com48 Leicester Square, Internet United States of America
match.com 3 day free trial with no cancellation option, London, UK Internet
I emailed again as I couldn't find a phone number anywhere to get a phone number. I phoned the phone number to have them tell me that I was using the services as I had been checking the emails. Yes, I checked the emails to see if this company was only replying to that inbox. Still not the point.
They have to give you an option to cancel within 3 days. The funny thing is also that I cancelled the automatic subscription twice now and only when I called did I get an email saying it had been cancelled?!
How is this possible? How do they get away with this? Who polices horrible companies like this? If they had a store front they would be out of business but hiding in some corporate identity they think it is ok to steal peoples money and then provide no customer care?
This report was posted on Ripoff Report on 07/09/2012 01:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/matchcom/internet/matchcom-3-day-free-trial-with-no-cancellation-option-London-UK-Internet-908696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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