- Report: #1128206
Report - Rebuttal - Arbitrate
Complaint Review: Matress Inn Spring Hill Tn
Matress Inn Spring Hill Tn1006 Crossings Blvd Spring Hill , Tennessee USA
Matress Inn Spring Hill Tn Aurthur Watkins FRAUDULENT COMPANY!! Will NOT honor warranty. I was sold a terrible mattress that was useless in less than 6 months. THE STORE WILL NOT HONOR THE WARRANTY!! Spring Hill Tennessee
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Approximately 6 months after purchasing a mattress from Mattress Spring Hill the mattress is so uncomfortable and lopsided and terribly out of whack that it's hardly sleepable. I followed all of the warranty guidelines, took the appropriate pictures, and reviewed them with store manager Arthur Watkins. He agreed that the mattress was in terrible condition and it should definitely be replaced. After waiting several weeks for my new mattress, the delivery guys brought to my attention a small, 1 inch by 2 inch stain on the edge of my mattress which they said voided my warranty. WHAT?!?! I hadn't noticed the stain before and it certainly had nothing to do with the horrible quality mattress that I paid $900 for. I then went to the store personally and asked them to make it right. They refused. Please do not make a mistake and spend your hard earned money in this rip-off of a store.
This report was posted on Ripoff Report on 03/04/2014 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Matress-Inn-Spring-Hill-Tn/Spring-Hill-Tennessee-37174/Matress-Inn-Spring-Hill-Tn-Aurthur-Watkins-FRAUDULENT-COMPANY-Will-NOT-honor-warranty-1128206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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