- Report: #267507
Report - Rebuttal - Arbitrate
Complaint Review: Mattress Discounters
Mattress Discounters5955 Kingstowne Ct Alexandria, Virginia U.S.A.
Mattress Discounters Omission of truth still a lie Ripoff Alexandria Virginia
*UPDATE EX-employee responds: You should have read the back of the sales contract
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Then when I called about returning I was told I could only EXCHANGE but for ANY mattress in the store and persuaded to keep the mattress longer to see how our bodies adjusted.
When we visited and looked at Twin mattresses and said we were unhappy with our mattress we were told that they can take time to deflate and urged to keep it longer.
When we went to exchange for a Twin we were told we could only exchange for the SAME SIZE.
Now our 60 days are almost up and I've filed a report with the BBB.
To me this is a gross misrepresentation of the truth and these people are dishonest and shameful. Do yourself a favor and find a reputable salesplace.
This report was posted on Ripoff Report on 08/14/2007 05:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mattress-Discounters/Alexandria-Virginia-22315/Mattress-Discounters-Omission-of-truth-still-a-lie-Ripoff-Alexandria-Virginia-267507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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