- Report: #1065239
Report - Rebuttal - Arbitrate
Complaint Review: Mattress Inn
Mattress Inn1006 Crossing Blvd Spring Hill, Tennessee USA
Mattress Inn Arthur watkins Owner llc Wont honor Mattress warranty Spring Hill Tennessee
*Author of original report: Mattress Inn Settlement
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I purchase a Symbol king size mattress delivered 12/20/2011 I went to Mattress Inn and was advising them that I have depressions in the mattress and the sides were giving way not supporting when getting dressed.
The owner Arthur Watkins told me to go home and use a broom stick put it by the depression I did that and he advised me I took the picture wrong. I said to him to please send someone to my home to examine he told me there would be an $85.00 fee to examine a mattress with a "10 Year Warranty".
I then called Symbol Mattress company and was advised that they have nothing to do with the warranty I have to work it out with the dealer. I never heard of using a broom stick to determine if there are impressions and how deep it is.
I checked with an inspection service and they told me the industry uses a string and ruler and checks the mattress and box springs to see what the problem can be. [continued below]....
I bought from Mattress Inn because I wanted to support a local business and very sorry I did. I financed it through his credit company which uses GE credit. Which was for six months.
Im attaching two photos that I was able to take. I hope that you can help me get this resolved.
This report was posted on Ripoff Report on 07/08/2013 11:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mattress-Inn/Spring-Hill-Tennessee-37174/Mattress-Inn-Arthur-watkins-Owner-llc-Wont-honor-Mattress-warranty-Spring-Hill-Tennessee-1065239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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