Complaint Review: Mattresses and More - Lilburn Georgia
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- Author Not Confirmed
- Mattresses and More 450 Beaver Ruin Rd Nw Lilburn, Georgia USA
- Phone: 770-935-7780
- Web: http://mattressesandmore.org
- Category: Mattress Manufactures
Mattresses and More Selling USED mattresses (even labeled "Second Hand") as "New" "Factory" "Discontinued" etc. Lilburn Georgia
*REBUTTAL Owner of company: This was not sold by our store. Report done on incorrect company
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They are also on eBay as "whatamattress2012"
They scammed me on eBay for $800 for a Sealy Optimum mattress sold as "New" "Factory" "Close Out" etc.
Mattress was 1.5+ years old, and still offgassing with the label clearly marked "SECOND HAND" (USED!) as per Arkansas law! Not only was it USED but the odor was so bad the cover sheet and blanket smelled after one night. Clearly, this was a DEFECTIVE, USED, mattress from Arkansas that should have been destroyed not resold!
I called Sealy and confirmed, they do not sell "Overstock", "Factory Closeout," etc! LIES! You can call Sealy @ 1-800-697-3259 to confirm. I also have pictures of the label marked "SECOND HAND" (USED) per Arkansas law!
They are selling dealer "comfort returns" and floor models (USED!) as "New" "Factory Closeout" etc. It would have cost another $400 to return and I can't even give it to a charity! $800 for defective trash! And these con artists had they gaul to accuse me of scamming them! LIARS AND THIEVES!
This report was posted on Ripoff Report on 02/10/2014 12:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mattresses-and-more/lilburn-georgia-30047/mattresses-and-more-selling-used-mattresses-even-labeled-second-hand-as-new-factor-1122516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
This was not sold by our store. Report done on incorrect company
AUTHOR: what a mattress - ()
SUBMITTED: Tuesday, March 25, 2014
This report was filed incorrectly. We are in Georgia. This mattress was sold in Arkansas. Feel free to contact me directly as I can verify we are a one store operation located in Lilburn Georgia. We are family owned and operated for over 11 years. We strive for nothing but 100% customer satisfaction. I am trying to get this removed as this review was left incorrectly and belongs to a store we are not affiliated with in Arkansas.
Thanks
2014-03-25
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