- Report: #1135967
Report - Rebuttal - Arbitrate
Complaint Review: Max Health
Max Health3152 Little Road #109 Trinity, Florida USA
Max Health Pure Garcinia Cambogia Deceptively began my trial without me receiving the product and refused to provide a refund. Trinity Florida
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This company deceptively began my trial without me receiving the product and refused to provide a refund. I ordered a free 30 day trial for a product on March 10. I read that I would be charged after 14 days of beginning this trial which I believed would begin after I received the product. The product was delivered on Friday, March 28th and was charged full price the following Monday. This makes absolutely no sense. How am I supposed to begin a trial and decide to continue and accept charges after 14 days if they will not even deliver it until after the 14 days have passed? When I called to rectify the situation, they refused to refund my purchase until they received the entire product back. They would not even make an exception when I offered to mail it and provide the tracking number. I find this type of business practice to be shady and lacking in transparency and credibility. I am mailing the product today and would like a full refund immediately... Not when they receive it since I refuse to pay extra for expedited shipping (they certainly did not)! I will be more than happy to follow up with a tracking number later today. Thanks so much for your time and attention to this matter.
Furthermore (and this is just grand), They sent a second supplement and charged my account immediately just 2 days after the discretion written above took place even though I told them not to. I specifically told their customer service agent not to send anything else from their company and not to charge anything else to my account. Obviously, this request was completely ignored.
This report was posted on Ripoff Report on 04/03/2014 10:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Max-Health/Trinity-Florida-34655/Max-Health-Pure-Garcinia-Cambogia-Deceptively-began-my-trial-without-me-receiving-the-pro-1135967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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