This is an open letter addressed to the following:
I find it more appropriate to reach out to you in a public manner, so employees within the Boise location can recognize that they are not alone in their feelings, and in fact, there are supervisors that are in the same position they are in. Also I have an incredibly difficult time believing in an open door policy that doesn’t come with retaliation, given the current events and the feeling that everyone is being scrutinized to see who to let go of at a supervisor level immediately, and frankly I do not advocate agents reaching out to any of you directly for an honest answer.
I want to be clear that this is not a threat, this is not a rant about my perceptions of professional behavior, nor is this a personal opinion of politics. This is a very straightforward question that over a thousand employees deserve a response to.
Norman had sent out the FAQ’s to the reduction in staffing, and one of the questions states “21. Are these RIFs a result of the current lawsuit MAXIMUS is a part of? Answer: No. The RIF is a separate issue. This RIF is based on the expected reduction in volume from our client on the ACA enrollment contract. The reduction in staff was determined during the project planning phase and coincides with ACA enrollment call volume, prior to the lawsuit.”
During all of the meetings that were led by David and Michelle, it was strongly emphasized that this was unexpected and that we had no way of knowing what the scope of the reduction would be. So my question is this: How do you find it appropriate to blatantly lie to our faces, only to follow up with an email that contradicts your message of “we didn’t know”. At this point, we know that the reduction in staff was planned in the beginning stages and was anticipated. To reiterate the fact that you didn’t know, only serves the purpose to offend and undermine the intelligence of the treasure valley.
To Michelle & Helene, your character is exemplified having actually gone into new hire classes, and when posed with the question “Once open enrollment dies down, will we still have jobs?” and your immediate response was “You have no reason to worry about your job, we will have a new contracts by then.” Or is this a situation where you will look at us again in the face and just say “I’m getting one of these letters too” with no sentiment attached to it that you are actually concerned about the security of your job or your family.
For what it’s worth, I am glad to learn more about Maximus as a company. Maximus is an organization willing to go into a community months in advance to prepare an eager workforce for jobs so they can support their families. They are an organization who thinks nothing of taking the livelihood away from 1600+ employees after setting them up with an expectation that they will be able to build careers here. But to be fair, at least it’s only 80% of the staffing. I now have the opportunity to look forward to potentially 6 weeks of not knowing if I will have a job, to either get a notice of termination of employment, or I will be provided an opportunity to continue on with this leadership.
I know a well composed message of this nature is the opposite of your anticipated reaction. I only hope you can provide me the same surprise, and create an opportunity to fit your response within the daily talking points.