I received an unauthorized charge on my card from McAfee. I responded with several emails including many times on their site and advised that I did not place any order with them and was not served any offer from them to accept nor served anything else that my antivirus system terms were changed or otherwise.
After several emails to them regarding this illegal act, I received absolutely no response from this company regarding the $80.00 charge.
I sent final emails that this was illegal to steal funds without notifying me or otherwise and that I was going to do a chargeback I still had no-reply from McAfee.
I called the issuing bank to my card and had to do a chargeback against McAfee for the funds that they stole.
The shame of it is, I hate change and was going to keep McAfee and was ready to purchase another terms worth of protection for a very low price through an offer they sent through an email. Before I had a chance to even order, I received a whopping $80.00 bill without my consent or notifying me of anything, not even a change in policy.
Well after this little down and dirty, I will be seeking new protection for my computer. I will probably go with Nod32 instead. Therefore theyve lost a good customer and by the looks, Im not the only one as I see allot of other similar complaints as well.
Im not one to write bad reviews about any company but sorry, this is clearly illegal You just cant go charging cards without any notification to the card holder I suggest if this has happened to you, to call the card issuing bank and notify them that you have been charged without your permission. They will go against McAfee on this illegal attempt to retrieve your funds.