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Report: #1165237

Complaint Review: McCright & Associates - Chattanooga Tennessee

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  • Reported By: Chris — Oaks Pennsylvania
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  • McCright & Associates 928 McCallie ave Chattanooga, Tennessee USA

McCright & Associates Elitist..They make up,the rules as they go..Incompetent Inspectors... Chattanooga Tennessee

*REBUTTAL Owner of company: Reinspection

*Author of original report: Another Inspection

*REBUTTAL Owner of company: Opportunity to Discuss Issues

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My dealings with McCright Associates has been an absolute disaster. Montgomery County Housing Auhority contracts McCright  Associates to perform inspections of properties that will be or are currently rented to Section 8 voucher holders.

McCright has an inspection procedure that is to be followed by the inspectors they employ, but in order for that to work efficiently, one would have to hire competent inspectors whom have some basic knowledge of building codes and constrution in general.

i recently had a property fail an inspection for apparent "lead based paint" issues. The inspectors are trained to fail inspections if they notice the slightest chip in paint anywhere in the building. The interesting part is lead based paint was deemed unsafe in 1978, and buildings assembled after 1978 are exempt from lead as it was no longer used. Point being, the incompetent inspectors they hire aren't aware of these minor details, and in turn have caused much turmoil because of lack of education.

McCright is also building a reputation of performing initial inspections of properties, failing items, then returning to verify the items were repaired, only to find "new items" which were not on the initial report. (more profit for McCright as they get to send another bill to the federal government for their services at the tax payers expense.) they don't feel they have to answer to anyone, and for now that may be true, but my last encounter with them prompted me to involve a US Congressman, which whom I formed a paper trail and have my experience documented.

Currently I have 21 landlords whom feel MCCRIGHT Associates is taking advantage of their contract with Montgomery County Housing Authority. We have compared notes and have retained an attorney whom believes we may have a class action lawsuit.

McCright has a decent software program they use for inspections, the online access to the inspection information is impressive, but if you hire incompetent employees with little or no experience, expect poor results. 

This report was posted on Ripoff Report on 07/26/2014 07:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mccright-associates/chattanooga-tennessee-37403/mccright-associates-elitistthey-make-upthe-rules-as-they-goincompetent-inspectors-1165237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
2Employee/Owner

#3 REBUTTAL Owner of company

Reinspection

AUTHOR: Stan - ()

POSTED: Tuesday, August 19, 2014

McCright's Director of Field Operations will be present for the reinspection of the Event ID you referenced. If all items pass as you represent they will there should be no economical impact as the agency will continue to pay your rent. I have not received any voicemails or emails from you or any messages from staff to call you. Please call my office if you would like to discuss this or any other issues. (423) 267-1300

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#2 Author of original report

Another Inspection

AUTHOR: Christ - ()

POSTED: Sunday, August 10, 2014

  Thanks you for responding to my report Stan. I wish I didn't have to go as far as I have to get your attention, but after many calls to your operators requesting a moment of your time, I had no choice.

I will be calling you on Aug 11th 2014 in reference to another failed inspection by another untrained inspector. Event ID# CWJ68N.  The unit was failed for a missing/damaged door seal on a entry door, a door sweep, and a faulty GFI outlet.

I was on Vacation at the time of the inspection, but upon my return I contacted the inspector Kevin DeWalt, whom is no longer with your comapny to question him about these items. It turns out he didn't know how to push the "RESET" button on the GFI breaker once he tripped it. I have a video of the outlet being tripped and reset by myself. I also have a video of the door seal which seals correctly. Where he ever came up with a door sweep being needed for inspection is beyond me, but then again he doesn't know how to operate a GFI outlet so what should I expect. Either way I feel it is unfair that I am now losing rent because of yet another inspector who has no business having any authoriy to detemine what passes a housing inspection and what doesn't. (Kevin was the same inspector whom I had to explain the difference between hot water base board heat and electric base board heat on another rental property. Do you see where I am going with this?

 

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#1 REBUTTAL Owner of company

Opportunity to Discuss Issues

AUTHOR: Stan - ()

POSTED: Thursday, July 31, 2014
Chris,

 

We accept that you are not satisfied with your inspection results. If you would avail yourself to the opportunity I would be happy to talk to you. Please call my office at (423) 267-1300.
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