- Report: #1055839
Report - Rebuttal - Arbitrate
Complaint Review: McDonald's Store#7205
McDonald's Store#7205Nw 62nd street Miami, Florida USA
McDonald's Store#7205 What is in my sprite??? Miami Florida
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I Placed an order for a number 1. (which is the old fashion big mac meal) medium size, with a sprite, mcChicken sandwhich, and 1 order of chocolate chip cookies for $1. As custom dictates, I drove up to the first window to make my payment for the meal of course, the employee at the first window took my money and i was provided my change.
then, I drove up to the second window, where I was imediately, handed my sprite by a large set woman at the order out window at the drive thru. OF like many of us would do is of course take a quick slip from your drink you get from the take out person as you wait for the rest of your order. About appox. 3 minutes the take out person handed me my meal in the traditional McDonalds bag. I check the bag to just make sure that my meal was all there as i paid for it. I notice that the cookies was not there, so I simply stated to the woman at the take out window, hey I THINK THAT YOU GUYS FORGOT MY COOKIES. [continued below]....
then I drove off to my house which about almost 20 blocks from there. keep in mind as i driving home i taking slips here and there of my soda and occasionally eating sum fries. SO, once home. I start eating my food my fries, which usually is the first to go, then my McChicken, and then i began to eat my big mac and drink my soda. something tells me to open up soda cup, and HOW ABOUT IN MY CUP WITH SPRITE THERE WERE LITERALLY BLACK LITTLE BUGS FLOATING IN VARIOUS LEVELS IN MY FREAKING SPRITE!!! Now keep in that i have been fu@king drinking this n its like half way done. I couldnt belived this!!!
I immediately took pictures of this, and promptly called the McDonalds where I got this now that appears to be sprite mixed with BLACK BUGS, and some employee answered the phone. To be honest, I was very forward with her due to the nature and for the fact that i just drunk bugs. She stated that i can come back to the place to get another soda. I WAS LIKE ARE YOU CRAZY?? YOU GUYS PUT BUGS IN MY FIRST DRINK AND YOU REALLY THINK I WANT ANOTHER OR DRINK FROM YOU??
After that, she hung up on me although i requested to speak with her supervisor about the matter. I called back and the woman stated that she did not hang up on me and will not be able to put a supervisor on the phone and that if I want to get another drink i could. I simply told her that I will be filing a complicant about this matter, because this was very very disgusting.
AFTER THAT, I went to the McDonalds to get an shift manager and supervisor and as I was going there, I LITERALLY, THREW UP THREE TIMES DUE TO THE CONSTANT FEELING OF CREEPY CRAWLING IN MY MOUTH. I WENT TO THE DRIVE IN window to speak with someone at the window with my cup and showed them what they have done to me. some guy was claiming that it look like coffee beans and i told them that bull because you can see that those black thing in the cup is in fact bugs.
Then the employee at the window stated that he can just give me another drink and sorry for the trouble. I was like ARE YOU SERIOUS?? PLEASE SIR JUST GIVE ME YOUR MANAGER NAME IN CHARGE SO THAT I CAN REPORT THIS MATTER. The employee person took the cup from me and threw away the bug spotted drink and gave me the owner name of the resturant. I WILL NEVER EAT AT MCDONALDS AGAIN.
Please anyone that can help me get justice is truly appreciated. All I did was LEFT A MESSAGE ON THE OWNER OR MANAGER PHONE TO CALL ME ABOUT THIS MATTER.
This report was posted on Ripoff Report on 06/02/2013 11:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/McDonalds-Store7205/Miami-Florida-33150/McDonalds-Store7205-What-is-in-my-sprite-Miami-Florida-1055839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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