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Report: #1168149

Complaint Review: McGill Management - New Century Town Vernon Hills - Arlington Heights Illinois

  • Submitted:
  • Updated:
  • Reported By: Waiting for Response to Complaint filed in April 2013 — Vernon Hills Illinois
  • Author Not Confirmed What's this?
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  • McGill Management - New Century Town Vernon Hills 1314 N Rand Rd, 60004 (847) Arlington Heights, Illinois USA

McGill Management - New Century Town Vernon Hills Complaints Filed Over 1 Year Ago - No Follow-Up or Response As Promised Arlington Heights Illinois

*Author of original report: Retraction Notice Received

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In April, 2013 I filed a complaint with McGill Management and its Board of Directors concerning undue harm and harrassment I received after McGill demanded I take paid time off from work to meet an Engineer and the maintenance workers at my property.  I specifically requested that McGill to accomodate my request to have this work done on a Saturday or Sunday when I was "not working" and would not have to take paid time off from work to accomodate this request.  Jim Schaffnit from McGill refused to comply with my request and insisted that I needed to meet the McGill Engineer at my home on Friday, April 19, 2013.  

After waiting over 20 minutes for the Engineer who failed to show, I left my property and filed a complaint with McGill regarding my experience and asked that this matter be reviewed and followed up upon by the Board of Directors.  This written request was never followed up upon and over 1 year later I am still awaiting for some sort of response. 

In June, 2014, I received a threatening written notice of violation from McGill to which the Board of Directors was copied demanding I "move the bushes" at my property.  When I followed-up on this matter and asked for specific documentation in the New Century Town Bylaws that outstide landscaping services was the responsiblity for the homeowner, none was provided.  To date, I have yet to receive a retraction notice or written formal explanation as to why I am being asked to do "nonsensical" tasks to which other homeowners are not expected to do.  I believe we are being discriminated against by McGill and the Board of Directors for some reason.  The treatment we are receiving as homeowners is unaccpetable. unprofessional and inappropriate.  When a homeowner files a complaint, or requests an explanation for management and/or the Board, the complaint is ignored and/or there is no written response or follow-up.  

This report was posted on Ripoff Report on 08/07/2014 12:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mcgill-management-new-century-town-vernon-hills/arlington-heights-illinois-600004/mcgill-management-new-century-town-vernon-hills-complaints-filed-over-1-year-ago-no-1168149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Retraction Notice Received

AUTHOR: Waiting for Response to Complaint filed in April 2013 - ()

POSTED: Friday, August 08, 2014

On Friday, August 8, 2014 one day after publically filing my grievance to The Ripoff Report, I received notification from McGill Management that the violation notice that was placed in my file directing me and/or the occupants of our home to "move the bushes" has been removed from our file.  

To date, I am still awaiting a response from McGill regarding the complaint I filed in April, 2013 to the Board of Directors regarding the undue harm and harrassment I experienced on April 19, 2013.  I provided written documentation to McGill of what happened to me on April 19, 2013 and asked for a written response from McGill and the Board to the matters I addressed in my email communications from 2013.  I also asked for a response and follow-up as to how I could access the meeting mintues from April, 2013 to August, 2014 to ensure that the matters I have been asking for specific follow-up and response are being discussed and addressed. To date, I have not received a response from McGill Management.  

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