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Report: #1323826

Complaint Review: McSara Hair Vietnam - Internet

  • Submitted:
  • Updated:
  • Reported By: Hair Auditor — Alpharetta Georgia USA
  • Author Confirmed What's this?
  • Why?
  • McSara Hair Vietnam Internet USA

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 This company is a total ripoff and intentionally fraudulent. They sent me hair that was not human hair as the company advertised. My initial sample order was human hair, however, when I placed a bigger order, they mixed it with non-human hair. Do not believe what they have written on their website, I returned all the unused bundles,and they still never refunded my money. They will tell you to wash the hair, because they know that will void your ability to submit a chargeback. They change their name often and also use email Sarahair.vn@gmail.com. They like to operate through whatsApp as they know that cannot be accepted as evidence by Paypal. Do NOT Deal with them, you will regret it. Email me for a video of the hair test.

This report was posted on Ripoff Report on 08/22/2016 07:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mcsara-hair-vietnam/internet/mcsara-hair-vietnam-apo-hairsara-hair-vn-fraud-and-not-human-hair-hanoi-internet-1323826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
1Employee/Owner

#4 Consumer Comment

A Good supplier

AUTHOR: pianohair - (United Kingdom)

POSTED: Tuesday, November 01, 2016

I've searched for centuries a good supplier of lace frontal before I reached your website. The saleperson from your company was very enthusiastic consultant. She showed me the hair by sending many photos. And the spring curly I got is very nice and amazing! I also was surprised by your fast processing to deliver. Very good!

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#3 Consumer Comment

Nice hair

AUTHOR: Hair Color - (USA)

POSTED: Friday, October 21, 2016


The hair is beyond my expectations. It's very soft when I flip in the hair bundles. The hair is very strong. I've used it for 3 months but it never sheds or get tangle.

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#2 REBUTTAL Owner of company

Director of Sarahair

AUTHOR: Jack Nguyen - (Vietnam)

POSTED: Thursday, October 20, 2016

Dear Lady


I am Mr. Jack, Director of Sarahair.

I am very sorry for the misunderstanding. Our responsibility are supported and pleasant customers.

I am very happy by the problem was resolved. I hope we will continue do business together in the near future.

Jack

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#1 Author of original report

ISSUE RECTIFIED by APO Hair

AUTHOR: - ()

POSTED: Tuesday, August 23, 2016

The CEO of APO hair contacted me and rectified the issue. He explained the error and refunded me my money.

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