- Report: #620731
Report - Rebuttal - Arbitrate
Complaint Review: Medifast
Medifast11445 Cronhill Drive Owings Mills, Maryland United States of America
Medifast Exchange Fraud Owings Mills, Maryland
*Author of original report: Never Give Up
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I spent over $250 on this horrible tasting crap, and make no mistake about it, it is AWFUL. (Which is why I was exchanging the meals to begin with.) Now these people don't want to give me what I've paid for.
Their customer service people are rude--abrasive to be frank. I spent over 20 minutes on hold and was never connected to a supervisor. They tried to pawn me off on a "team leader." I asked for a supervisor again and was placed on hold for a long time again. I think they were hoping I'd hang up and go away. No chance. I was then told that I would receive a call back from a supervisor within the hour. That was over four hours ago.
No one is going to call back. I have filed complaints with the Maryland Attorney's General Office and the BBB where they are accredited.
Their BBB ranking is A+. DON'T FALL FOR IT. This is not an A caliber company. Many unscrupulous companies pay hefty fees to receive high rankings from the BBB and this is one of them.
Do yourself a favor and join Weight Watchers or Curves if you want to drop a few extra pounds. This company is not on the up and up. If you search on the Internet you will see other complaints about them regarding this and other issues.
Anybody telling you that this food tastes great or even okay is a liar.
This company could care less about their customers. They only want your money. Do not fall for their lies. Very unprofessional and shady operation.
This report was posted on Ripoff Report on 07/06/2010 03:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Medifast/Owings-Mills-Maryland-21117/Medifast-Exchange-Fraud-Owings-Mills-Maryland-620731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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