• Report: #1125084

Complaint Review: MedMaster.com

  • Submitted: Thu, February 20, 2014
  • Updated: Thu, February 20, 2014

  • Reported By: David — St. Petersburg Florida
MedMaster.com
Ponte Verda Beach, Florida USA

MedMaster.com Rick Fromme, President Advertised as " Join the MedMasters Community today at NO CHARGE" Ponte Verda Beach Florida

*REBUTTAL Owner of company: Free Recruiter Membership

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MedMasters advertises by email as "a rapidly growing medical social networking community." It states that it "facilitates recruiters' ability to source... candidates based on...skill sets." "All member types are able to join for free." "Join the MedMasters community today at NO CHARGE." It's emphasis.

On the basis of this being a new and free service for me as a solo and independent healthcare/medical recruiter with limited resources, I joined MedMasters. This required not only registration but considerable time providing information about myself,  my company and my recruiting practice. After that, I attempted to source Nurse Practitioner candidates from the MedMonster Candidate database.

There was exactly one Nurse Practitioner in the MedMaster Candidate database, with limited information about her and no contact information. At this point, MedMaster displayed a window indicating that if I wished to have her contact information and more detail of the candidate, I would need to UPGRADE my membership at a cost of $500 per year or $200 per quarter -so much for a NO CHARGE MedMaters community.

Needless to say, MedMasters is a ripoff that does not have a meaningful candidate database worth any amount of money. It is a SCAM.


This report was posted on Ripoff Report on 02/20/2014 09:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/MedMastercom/Ponte-Verda-Beach-Florida-32082/MedMastercom-Rick-Fromme-President-Advertised-as-Join-the-MedMasters-Community-today-1125084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

Free Recruiter Membership

AUTHOR: Rick F. - ()

 

Dear David

We are sorry to hear that you were unhappy with your free recruiter membership.  Because we are a social networking site, all members, including recruiters are able to join for free.   All recruiter members, for no charge, are able to view profile information uploaded by other members such as member location, professional work history, job functions, specialties, professional summary, picture, etc.  Additionally, all recruiter members are also able to build their own profile, list themselves in our recruiter directory and join various networking groups, including groups that are exclusive to recruiter members.  

Contrary to your assertion, all recruiter members are able to contact all other members by sending an In-Mail to any member which shows up in that member’s inbox and is also forwarded to their designated email address.  All recruiters are also able to build their network by inviting others to connect.  For confidentiality reasons, we do not share or display any members email address to any other member unless that member chooses to display their email address within their profile. 

The recruiter quarterly premium package you mention is also available to all of our recruiter members at no charge for the first 3 months.   The quarterly premium package is and has always been offered with a free, 3 month trial period.  Perhaps you did not take note of this when reviewing the trial offer associated with the package.  We require a credit card to ensure that you are a recruiter, but do not charge anything if you cancel the premium package before the end of 3 months.   The recruiter premium package enables recruiters to post unlimited job advertisements, utilize advance search features, join premium groups and view additional member information such as uploaded resume documents, personality assessments, and other job related information a member may elect to post to their profile.  We offer the three month free trial period so that recruiter members like yourself can evaluate our premium features without having to make a financial committment.      

Our community is only about a year old and currently has over 140 recruiter members.  Most recently, we developed the community to accommodate nurse practitioner member types which is the reason that population is not as robust as you would have liked to see.  With time, that sector will grow.

David, you joined our social network for free and gained access as outlined above at no charge.  You also had the opportunity to gain recruiter premium access at no charge for the first 3 months.   We never charged you for anything and certainly did not rip you off.  Your assertion that the site is a ripoff and a scam is the furthest thing from the truth as we employ a free membership model for everyone and  premium services are not a requirement for anyone.

Sincerely,

Rick F.

President

MM

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