- Report: #1098134
Report - Rebuttal - Arbitrate
Complaint Review: MegaBus
MegaBus349 First St. Elizabeth, New Jersey USA
MegaBus Coach USA TOOK MONEY WITHOUT PROVIDING SERVICE Elizabeth and Washington DC New Jersey, DC
*General Comment: Its not unreasonable...
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Purchased ticket from DC to NYC. Upon arrival bus driver tried to charge me an additional $150 for my bag. I asked him what other options are available and was told I could reschedule for next day. I called their "customer service", if thats what you call it. I spoke to Peter who was unhelpful, unprofessional, and ignorant. Repeated over and over that I just needed to purchase new ticket. They provided no credit for existing unused ticket. Asked to speak to manager and Peter hung up on me. Never use this service. Terrible crooked unreasonable inexcuseable rip off.
This report was posted on Ripoff Report on 11/09/2013 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/MegaBus/Elizabeth-New-Jersey-07206/MegaBus-Coach-USA-TOOK-MONEY-WITHOUT-PROVIDING-SERVICE-Elizabeth-and-Washington-DC-New-J-1098134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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