• Report: #1089209

Complaint Review: MEINEKE CAR CARE

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  • Submitted: Thu, October 03, 2013
  • Updated: Thu, October 03, 2013

  • Reported By: JENGEE — Glen Allen Virginia
MEINEKE CAR CARE
970 EAST PARHAM Richmond, Virginia USA

MEINEKE CAR CARE STAY AWAY AT ALL COST!! Richmond Virginia

*General Comment: yet again.............

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STAY AWAY AT ALL COST!! KEITH, JAMIE AND THE CREW MIGHT AS WELL RUN A PONZI SCHEME TO ADD TO THEIR NUMEROUS REPAIR SCAMS THEY ARE RUNNING OUT OF THAT LOCATION. WE TOOK OUR CAR IN FOR AN INSPECTION, AND ADVISED THEM THAT OUR WATER PUMP NEEDED TO BE REPLACED, AND THEY SAID THE CAR NEEDED BACK ROTORS (WHICH WERE ALREADY REPLACED A FEW MONTHS AGO) AND THE SAID THE WATER PUMP DID NOT NEED TO BE REPLACED AND ALMOST BURNED OUT OUR ENGINE. NOW THEY SAY IT DOES NEED TO BE REPLACED AND WILL REVERSE THE COST ON WHAT THEY ERRONEOUSLY REPLACED. THEY KEPT OUR CAR FOR 4 DAYS AND NOW THEY SAY THE BELT ALSO NEEDS TO BE REPLACED, AND WANT TO CHARGE US ADDITIONAL MONEY. THEY CAUSED ALL THE ADDITIONAL ISSUES WITH THE CAR WHEN THEY REPLACED THE INCORRECT PART NOW THEY WANT TO CHARGE US MORE, INSTEAD OF USING GOOD CUSTOMER SERVICE SKILLS AND CORRECTING ALL THE ERRORS THEY CREATED. VERY UNHAPPY. PLEASE STAY AWAY I COULD NOT GIVE LESS THAN 1 STAR


This report was posted on Ripoff Report on 10/03/2013 11:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/MEINEKE-CAR-CARE/Richmond-Virginia-23228/MEINEKE-CAR-CARE-STAY-AWAY-AT-ALL-COST-Richmond-Virginia-1089209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

yet again.............

AUTHOR: Tyg - ()

 Yet again the American consumer shows their complete ignorance. Your serpentine belt does touch your water pump but a faulty water pump replacment DOESNT include your belt. You are confusing them taking care of the original problem with what you already have existing. Your belt drives ALL the ammenities that you enjoy. Power steering, AC,ect ect. If they are calling telling you that you need to replace the belt then you need to replace it. Unless your water pump was complete locked up because of them, which is something that doesnt happen as often as you would think, then its not THEIR responsability to replace it. That would be your respnsability.

You are obviously someone that doesnt know much about vehicles or you wouldnt have posted such a negative review to a company that is ACTUALLY helping you and admitting they made a mistake. They are fixing your car, they cant fix your stupid....

Water pump is in the engine....Back rotors is what your BRAKE PADS touch to slow you down. So how exactly did them replacing the rotors in the back, which is no where in shape or form tied to the engine, cause the issue with your water pump? You are a scammer and you should pray to what ever cheating thieving diety you pray to that they dont realize this or they will keep your car and have you arrested for fraud.

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