- Report: #1155053
Report - Rebuttal - Arbitrate
Complaint Review: melaleuca the wellness company
melaleuca the wellness company, Select State/Province USA
melaleuca the wellness company wellness that will make you sick to your stomach Idaho Falls Idaho
*Author of original report: Your rebuttal took your time but thankfully not my money.
*Consumer Suggestion: Melaleuca is NOT a ripoff
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A moment of insanity had just occurred. The Melaleuca representative who had just portrayed herself as my new best friend had just managed to have me hand over my credit card number to her. The ploy was simple--she had purposefully not informed me of the name of her company prior to our meeting. Somehow this person had persuasively caused me to think that I needed to be a part of this "dynamic" company that had so much to offer. Wrong. Not only were the number of products extremely limited--but upon spending another 85 dollars (added to my 30 dollar registration fee), I could not figure out what other products I wanted to try for the 2nd month. Not only does this company require you to purchase something every single month--whether you wish to purchase or not, they create a "back-up" order that they will send you even if you choose not to order--and you can be certain that your charge card will be charged for something you did not order, nor did you want the supplies. After spending my inital monies, I knew I had created my own nightmare by not being able to research this company prior to the extremely presuasive initial meeting with the company representative. So in order to bypass a potential charge for more product which I did not want to purchase, I cancelled my credit card and had the company mail me another card (with obviously different account numbers). Then I proceeded to tell my representative that I no longer wanted to be affiliated with the company--her response--was to offer for me to meet more Melaleuca's representatives. In no way was I instructed in a forthright manner how to actually cancel. I responded to several emails from the company telling it that I no longer wanted to participate. Then finally upon email my initial representative, she informs me that I needed to go to the web site and cancel--of course, when I actually went to the website, I ended up wasting a couple of hours--because the process kept directing me to place my current month's order. Finally, I was able to cancel--but not before the company gladly informed me that my order (which I did not place) was on its way--suddenly, I am receiving multiple telephone calls and emails from the company telling me that I need to provide them with funds to pay for the shipment that was already on its way to my house.
Thankfully, the ordered arrived when I was home--I rushed out to catch the UPS delivery person and refused the package and requested it be returned to the company. Hopefully, this nightmrare is over. This company harrassed me multiple times and was determined to get one more order (to the tune of 65 dollars for a box that was considerably smalle then a child's shoe box). Fortunately, my distrust of the company proved to be correct, and I now hope I am finished with this greedy company that misrepresents its products and is highly secretive about the company's name prior to meeting with any potential customers. They are not proud of their company's name or reputation. They hide it in fear of losing revenue.
This report was posted on Ripoff Report on 06/16/2014 12:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/melaleuca-the-wellness-company/Select-StateProvince/melaleuca-the-wellness-company-wellness-that-will-make-you-sick-to-your-stomach-Idaho-Fal-1155053. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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