- Report: #131434
Report - Rebuttal - Arbitrate
Complaint Review: Melaleuca
Melaleuca3910 S. Yellowstone Hwy. Idaho Falls, Idaho U.S.A.
Melaleuca ripoff Denies simple refund for Convenience Certificates never agreed to on Customer Agreement Idaho Falls Idaho
*Consumer Suggestion: Hard To Believe
*Consumer Suggestion: I stand by my posts.
*Consumer Comment: Let the most pertinent comment go through to the keeper Bernie, well done! why is it that all Melaleuca people are so defensive?
*Consumer Suggestion: Wally...I should have added...
*Consumer Suggestion: Sherri, don't try to diss me online. You don't know me! You nothing about what I do and my success.
*Consumer Suggestion: Get around all the BS - simply ask to see their bank statements!!!
*Consumer Comment: Bernie in Japan selling Melaleuca?
*Consumer Suggestion: Richard....are you a comedian? you DO have to stock products!! I've still got over $700 worth of product sitting in my shed to prove it!
*Consumer Comment: Melaleuca IS a MLM company
*Consumer Suggestion: This is one more reason that preferred customers explain very thoroughly and follow up.
*UPDATE Employee: Policy Change - Convenience Certificates
*UPDATE Employee: Janice, I'm sorry to hear that.
*Consumer Comment: Thank you "Rip-Off Report"
*UPDATE EX-employee responds: former employee mela-hell
*Author of original report: I NEVER agreed to have them issued on the Membership agreement like I stated before.
*UPDATE Employee: Reading of Customer Agreements
*Consumer Suggestion: Amendment to my previous post.
*Consumer Suggestion: Or how about knowing what you're signing in the first place?
*Consumer Comment: THANKS, JENNIFER...
*Author of original report: I was NOT contradicting myself
*UPDATE Employee: Retention Speacialist
*Consumer Suggestion: This sounds contradictory...
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I was waiting for the Backup Order only to discover that I had been issued Convenience Certificates instead, that were never agreed to by me and were non-refundable. I was denied a simple refund for these Certificates but they said I could order some products using the Certificates. I said I would immediately return any products they shipped to me so it would not make sense to pay the shipping fees involved. Common sense suggests they issue me a refund rather than ask me to pay for shipping!
My Lawyer suggests I could file a Small Claims Court case but why not foster some GOOD public relations and issue the refund?
Hudson, New Hampshire
This report was posted on Ripoff Report on 02/15/2005 10:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Melaleuca/Idaho-Falls-Idaho-83402/Melaleuca-ripoff-Denies-simple-refund-for-Convenience-Certificates-never-agreed-to-on-Cust-131434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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