- Report: #813214
Report - Rebuttal - Arbitrate
Complaint Review: mellodigital.com
mellodigital.comInternet United States of America
mellodigital.com Don't waste your time with these bums. Internet
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I ordered a camera lens and some batteries on November 26. The website specifically said the items were in stock. I got a call back the next business day saying the item was on back order. They asked what kind of camera I had and said they knew all about that model. They also said this more expensive lens was better and I should buy it. I said "no thanks, I'll just wait for my order". I also mentioned that the website said the items were in stock, and the person said "it was wrong".
Several days ago my credit card was charged. My order status said "ready to ship" for several days, and today, December 23, they sent me this, after waiting weeks for my order.
Due to unexpected volume this holiday season, we have not been able to fulfill all of our orders. Our vendors simply could not keep up with the demand, therefore we have credited your card in the amount of $184.77. Should the case arise where the credit does not appear on your statement within 5 business days you will need to contact your issuing bank. You should be able to find the appropriate contact number on the back of your credit card or a recent credit card billing statement. You should advise your bank that you have a charge which you are disputing and would like an immediate refund of the charge. Should there be any further questions feel free to contact us at 866-276-7956 begin_of_the_skype_highlighting 866-276-7956 end_of_the_skype_highlighting. We understand the inconvenience this might have caused you and sincerely apologize. We wish you and your families a happy holiday.
Thank you for shopping at MelloDigital.com"
Don't shop from these bums unless you want a lot of hassle for nothing.
This report was posted on Ripoff Report on 12/23/2011 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/mellodigitalcom/internet/mellodigitalcom-Dont-waste-your-time-with-these-bums-Internet-813214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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