- Report: #1063499
Report - Rebuttal - Arbitrate
Complaint Review: Membershp Services
Membershp ServicesP.O. Box 658 Hopkins, Minnesota USA
Membership Services - Taste for Savings/Budget Source Unathorized debits Hopkins Minnesota
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After purchasing a tinnitus product off a TV commercial (which did not work), I started being debited from my checking account from two separate companies - Taste For Savings & Budget Source. The initial fee was $1.95 on both accounts (separately) and then $24.95 on both accounts (separately). As the debits were relatively small, I didn't notice for three months. The total was $76.80 on both accounts for a grand total of $153.60.
I contacted the company's phone number listed on the debits - although listed as separate accounts, the billing was being charged by one compnay - Membership Services. I contacted the company and they said the puchases were authorized by phone. I asked for a copy of the tape recording authorizing same. They said I first had to fill out a "refund request form" which they would mail out.
Actually, what I recieved was a "request" for a refund request form. In that form letter, the company also states "Therefore, based on our enrollment records, you are not eligible for a refund." I have returned that request and am awaiting their response.
In the meantime, I have filed a complaint with the BBB. I am filing this report on behalf of an elderly gentleman who I believe was taken advantage of due to his age.
This report was posted on Ripoff Report on 07/01/2013 07:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Membershp-Services/Hopkins-Minnesota-55343/Membership-Services-Taste-for-SavingsBudget-Source-Unathorized-debits-Hopkins-Minneso-1063499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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