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Report: #1100231

Complaint Review: mercedes benz of daytona beach - Daytona Beach, Florida

  • Submitted:
  • Updated:
  • Reported By: robs — orlando Florida
  • Author Not Confirmed What's this?
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  • mercedes benz of daytona beach 1188 N. Tomoka Farms Rd. Daytona Beach,, Florida USA

mercedes benz of daytona beach wasting time datona beach Florida

*Author of original report: no self entitlement

*General Comment: dear consumer...

Show customers why they should trust your business over your competitors...

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Dear Public,

I read the reviews before visting Mercedes of Daytona, and thought I would give them a second chance. I was wrong the owner stated in a previous review that "I bought the dealership in 2012 and will fix all the [problems" I dont belive so.

My sister and I entered the dealership at 345 pm sunday Nov-17,2013 and after bieng handed off to diffrent salespeople,desided to buy a c250 turbo. My sister, was quoted a price in an email which we had to produce because no one belived the price she had gotten. 

The real crime accured when we had to wait 2.5 hrs to see a finance person. My sister had a 700+ credit score so the arguing over interest rates and payments was not needed. 

Yoiu would think that a Mercedes Dealership would be better staffed than a buy here pay here store, but i guess not.

After speaking to the salesman I was told I could leave and have my  sister at there mercey.

Since there no special requirements were required with the financing end of the deal, why were we made to wait?

My advice is to hire a shopper company to secretly shop your store to understand what problems your dealership has.

I was thinking of buying a car along with my sister but I cant justify waiting 2.5 to 3 hrs to see  a finance person. I quess Ill buy my Mdercedes online.

cc.Mercedes-Benz

This report was posted on Ripoff Report on 11/18/2013 07:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mercedes-benz-of-daytona-beach/daytona-beach-florida-3212/mercedes-benz-of-daytona-beach-wasting-time-datona-beach-florida-1100231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

no self entitlement

AUTHOR: robs - ()

POSTED: Wednesday, November 20, 2013

Dear Rebttant,

In a day and age of everything pasted on cost if I am spending 35000 on a car I dont feel that i should have to wait 2.5 hrs after driving 50 miles to get there. Especially when all the finance manager was doing is selling us a warranty.

 Anyone thats buying an item a dollar of 40,000 item desires to  be treated fairly, making someone wait 2.5 to 3 hrs for no no reason is excessive. The problem with people is the accept the status quo thats how buisnnesses learn what they need to improve on.

I have had three of my own buisnneses in the past from selling hotdogs to doing oil changes and never ever made someone wait.

And also Iwould appreciate you not cursing on a public forum. But, I guess that shows how you were raised.

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#1 General Comment

dear consumer...

AUTHOR: Tyg - ()

POSTED: Monday, November 18, 2013

 Dear consumer, your attitude of self entitlment only goes to show EXACTLY how far America has fallen. YOU make an assumption that YOU are the ONLY important person there and THEY should bend over backwards to give you YOUR way. YOU fail to recognize that there were probably other factors involved that DID NOT get you to a finance manager in a timely manner. YOU fail to recognize that they may have had OTHER ppl AHEAD of you. THEY were there first. If there is only one finance manager there you will have to wait.

First, grow the hell up. The real world doesnt let you get away with actions such as this anymore. YOU are held to the very same standards that EVERYONE else has to follow. Waiting is simply the easiest thing to do. Yes it is boring. YES it is annoying. But you still have to do it. YOUR complaint is based that you had to wait because they ONLY had maybe one finance manager. BOOHOO  WAA  WAAA!! Just because you are buying a Mercades is no reason to set yourself above ANYONE else. Or before them. By making this post, you have shown yourself to be a self entitled jackass with delusions of importance, and shown them to be a busy car dealership that is willing to work with their customers who need help with financing.

Your post is FILLED with you and your sisters self entitled attitude. NO you DO NOT get special attention anymore. Its a Mercades for gods sake. Yes 2.5 to 3 hours of a wait is a BIT long. But you COULD have left and came back, thereby making your wait that much less. YOU could have made an appointment for another day, but you did not. Instead YOU chose to wait. And then you CHOSE to post negativly about them. DO you see the pattern here? You should.

YOU blame THEM for making you wait, when you CHOSE to wait. See what I mean by self entitled? Probably not and even if you did YOU wont admit to it. Thats the problem. YOU feel you are far and above the ppl you deal with on a daily basis. When the reality is you probably just got either lucky or knew someone who could get you where you are. YOU FAIL TO RECOGNIZE THAT YOU HAVE A PART TO PLAY IN ALL OF THIS!!

Get over it. Get over your issues, and enjoy that new car because the real world and its ppl do not take litely being looked down upon by the likes of you. No, the REAL world will take it from you. And then where will you be, down in the mud with the rest of us.

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