• Report: #1092887

Complaint Review: Mercedes-Benz of Portland

  • Submitted: Fri, October 18, 2013
  • Updated: Fri, October 18, 2013

  • Reported By: Chris — Portland Oregon
Mercedes-Benz of Portland
1605 SW Naito Parkway (DA3227) Portland, Oregon USA

Mercedes-Benz of Portland Mercedes Benz USA Scamed, Stold deposit monies, Lier and a Theif Portland Oregon

*UPDATE Employee ..inside information: completely false

*Consumer Comment: Questions....

*Consumer Comment: Since Andrew Plummer and his company are thieves and liars....

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 My Cousin called to order a GL 350 2013 and was told from the sales person that we needed a 3000.00 deposit. Paid that fee and made his ourder to be picked up when ready. When the sales person called to have us pick up the car there was an issue with family in the hospital but told them we were working on getting someone out to get our car. We then were told that we were exporters, that could not be farther from the truth! I was blamed and the car was not in my name. I found out the exporting is not illegal and that Mercedies is trying to make it dificult for exporters. My cousin that ordered that car was told that he could not have his car but that a refund was going to be issued. I was told the same thing form Andrew Plummer. Days later was when it changed to a lie!! I stated that he said my cousin would recieve his moneys to me and to him. Then we were told that they decided not to return and in fact steal the 3000.00. I want everyone know that this is going on and to never trust this company, espcially because it is the USA side of it agreeing to the theft!! Mercedies Benz Portland and USA is dishonist and completly not trustworthy for what they concider a top of the line car. My cousin was not even offered a diferant car that does not land on the so called export list. I am outraged and call out to everyone that was wronged by this company to add any and all info online, facebook, and twitter. Unlike this going on which is just a complete SCAM. I feel these persons involved sould be placed in prison for sealing peoples money, even after it was stated it would be returned. I in wrighting this letter will keep on until justice prevailes. Completlly be aware that your family members could loose out 3000.00 depoit monies because you may be on this so called export list. I personally have spoken my mind to Andrew Plummer and told him he is a thief and a lier with no comment back, he knows it is true...He is the most corrupt with the company backing in the city of Portland to date..


This report was posted on Ripoff Report on 10/18/2013 11:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mercedes-Benz-of-Portland/Portland-Oregon-97201/Mercedes-Benz-of-Portland-Mercedes-Benz-USA-Scamed-Stold-deposit-monies-Lier-and-a-Thei-1092887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee ..inside information

completely false

AUTHOR: Andrew - ()

 because of the countrywide issue on exports, mercedes benz usa has strict export policies that it forces the dealer body to enforce.  when we have a straw buyer (one who poses as a buyer but is not) that is hired and paid by the exporter to come in and intentionally mislead us by purchasing a car for the exporter, with thier money for the sole purpose of selling the vehicle overseas, we will not sell them a car.  In this particular case, the straw buyer came into the dealership and gave a us a deposit for the vehicle of $3000 and when we determined that they we attempting to defraud us, we immediately canceled the sale and refunded the money to the person who gave it to us (the straw buyer).  We then received a phone call from the exporetr who claims he gave the straw buyer the money for give to us and demanded we refund the money to him!!  Ok so someone we do not know, or had any prior connection to before his call, claims that he wants money back to him instead of the person that gave it to us......obviously we told him that if that were the case he would need to collect it from the person that gave it to us who we subsequently refunded it to.  This is a case of the straw buyer screwing the exporter out of his deposit and nothing to do with us.  We refunded the deposit back to the person that gave it to us...period. We have reported the straw buyer and the phone number of the exporter to all federal agencies as they are continuing to track down these people and prosecute them to the full extend of the law.

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#2 Consumer Comment

Questions....

AUTHOR: Robert - ()

 So when you handed over $3,000 you of course signed something that said you get the deposit back if you don't by the car.  I mean you didn't just hand them over $3,000 without any proof...right?

Also, so just where was the final destination of the car?  Was it going to stay in the US?

Then of course back on the theft.  When you reported them to the police what did they say?

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#3 Consumer Comment

Since Andrew Plummer and his company are thieves and liars....

AUTHOR: Ken - ()

 Report them to your states attorney general for prosecution.  Also report them to the BBB.

Theft of $3,000, if that's what really happened, is a felony in most states.  I suspect you're not telling the full story here.

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