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Report: #308321

Complaint Review: Merchandise Direct/ Buxton Bag - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Houston Texas
  • Author Confirmed What's this?
  • Why?
  • Merchandise Direct/ Buxton Bag http://www.buxtonbag.com/?cid=416598 Nationwide U.S.A.

Merchandise Direct/ Buxton Bag Charged me for two low quality purses and two wallets when I only ordered one Internet

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I specifically ordered one purse and one wallet and declined all other offers. I was told that the conversation was being recorded for training purposes. When I get my credit card bill, I was billed for two purses and two wallets. When I called to inquire about the overcharge to my card, I was told the items were already shipped from California and that I would have to wait until I received the merchandise and return it before I could get a refund because I wanted to cancel my order right then.

This place is a rip-off and fraud. I used the corresponding key pad on my touch tone phone to reiterate the response. Never again will I order from this disreputable company. When you call customer service which is a different number (1-866-389-3774), you encounter the most rude service attendants and ignorant to boot. They would not know their behind from a hole in the ground. I wish it was some way to sue their asses and prosecute them to boot.

Edward
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 02/12/2008 02:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/merchandise-direct-buxton-bag/nationwide/merchandise-direct-buxton-bag-charged-me-for-two-low-quality-purses-and-two-wallets-when-308321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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