• Report: #725684

Complaint Review: merchanise direct 06493

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  • Submitted: Wed, May 04, 2011
  • Updated: Wed, May 04, 2011

  • Reported By: ron — lynnwood Washington United States of America
merchanise direct 06493
300 returns road, wallingford, Connecticut United States of America

merchanise direct 06493 GPM*MERCHANDISE DIREHAWTHORNE NY easy reach plant pulley wallingford, Connecticut

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I expected a reputable company would want return customers, so when I didn't know I had omcompl completed the sales procedure, the responded an order was placed...the website was clear about how may items would be included.  seeing that I overordered, I just place another order for 4 not 8.  I attempted to call, they were not answering until Monday.  I called, having placed the order on saturday, and was told the order had already been shipped!...impossible so I said I would dispute the larger order.  so far amexp has been siding with a fraudulent company rather that a loyal customer.  I refused the larger order and asked that it be returned t to the company....they have no record of return...even though they are on RETURNS road. don't do business with this company!!!!!!!!

This report was posted on Ripoff Report on 05/04/2011 03:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/merchanise-direct-06493/wallingford-Connecticut-06493/merchanise-direct-06493-GPMMERCHANDISE-DIREHAWTHORNE-NY-easy-reach-plant-pulley-wallingf-725684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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