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Report: #612172

Complaint Review: MSI Canada - Vancouver Nationwide

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  • Reported By: xMSI — Vancouver British Columbia Canada
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  • MSI Canada 1 St. Paul Street Suite A301 Nationwide United States of America

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I'd be careful before getting into to anything. I actually work for their biggest competitor, direct for the bank and through my employer, I found out some disturbing things, namely:

1. MSI, Merchant Services Inc all don't exist as companies anywhere in Canada. My employer has me working with their legal department to investigate this matter and void each of the contracts I signed and sign up with Moneris. This will be executed Nation Wide. MSI et al changed the contract terms for each and every one of my customers, numbering over 25 for a breach of contract in the millions of dollars.

2. MSI or Federated Payments is what they are calling themselves, failed to pay me and we are in adjudication with the Province of BC to get my owing commissions of over $11,000. They tried to dupe me and the province by trying to state that they signed a contract with my company, but issued me a T4A (Employee Statement of Self Employed Earnings). Oops! By BC Law, all self employed contractors are entitled to at least minimum wage if commissions are not sufficient to cover minimum wage levels. Plus, employers are required to pay vacation pay, termination pay and for stat holidays. The Strangest thing is that I signed my contract with MSI or Merchant Services Inc but my T4A came from Federated Payments. I don't think these guys really know what they are doing, just expoited our country and our people.

3. Failure to register a legal company within each province is illegal and having contracts signed with a false name is illegal as well. I actually spoke to the Vancouver Police fraud detective who is compiling evidence from me and Afftidavits from each of my customers to substantial criminal charges with the Crown Prosecutor. The owner won't be able to hide in the States if there is a criminal charge laid.

4. I will be filing a Wrongful dismissal, fraud, breach of contract statement of claim in Supreme Court here in BC and already filed in Ontario. In BC, I retained a lawyer who seems to think I have a solid case and is working on contingency for me.

5. I have complied a list of ALL employees in Canada of MSI which I have forwarded to the competition bureau and Employment Standards for further investigation. I am confident that presenting my evidence including signed contracts, Schedules, afftidavits from customers I will win my case both with Employment Standards and in Supreme Court of BC.

6. I've gone to so many sources including the CRA to investigate tax fraud, the competition bureau, industry canada, the Police, and most importantly the courts which should leave a public record of events which can be used as press releases in the future for all aliases in Canada and the US. I am also in the process of trying to get a fraud alert issued for employees, customers and businesses who can be affected by this company.

As you know, in this technology age, it is easy to go after a company from a multitude of angles. I will stop when they pay me what they owe me, plus damages and wrongful dismisall and contract breaches for my customers and myself. Ironically, I was on pace to make over $150K with them but now I will make even more working for a reputable company and directly for the bank.

Unfortunately, they found the wrong person to screw in me. I will fight this to the end and won't stop until justice is served. The longer this takes, the more damage inflicted to their reputation. Yes, I think all of my interviews are completed and my lawyer has a few thousand pages to sift through, thank goodness he is working on contingency and he will work with each of the parties involved to formulate a proper legal strategy in BC going forward. I'll keep the blog posted when I have time. I'm swamped working and signing deals (I actually average about 7 - 10 deals a week) so I have to do the litigation work in between.

But, mark my words, I will NEVER stop until Justice is served.

This report was posted on Ripoff Report on 06/09/2010 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/report/msi-canada-ripoff-report-trust/vancouver-nationwide-c-corp-612172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
6Consumer
0Employee/Owner

#8 UPDATE EX-employee responds

Federated Payments - Federated Payment Systems - info

AUTHOR: anonguest - ()

POSTED: Sunday, April 14, 2013

They always say its you. But whats always the common denominator? They are.

When an employee almost dies after being found the next morning, blood soaked in an elevator, after using drugs and alcohol in the Melville office with Scott Avery afterhours, you must believe something is wrong

As a former employee of this organization for MANY YEARS at an executive level, I can only agree with the negative remarks posted. Not only have I had a professional relationship with this organization, I have also had an extensive personal relationship with the individuals mention at this company. In the end, I was treated just like everyone else was; disposable.

No matter how good you are, how much revenue you earn them, how hard you work for them It will come to an end and they will fabricate anything to put the blame on the other party. This is a company who fired 20+ employees, just hours before a company Christmas party. This is a company who intentionally cuts off residual payments weeks before they vest for life to the agent. This is a company who will [and has] take away the livelihood of the most loyal of employees.  All because they are greedy. CEO Jon Levitt says it best with his famous line, My kids eat first.

Jon Levitt recently terminated the #1 sales manager for the past 5 years, via a phone call from home, while the employee was at his desk working to earn this company more. This is a manager who has accounted for over 10,000 of their existing clients. Thats more than Scott Avery, VP, has even accounted for. All over a rumor that this individual was looking to advance his career else ware after CEO Jon Levitt stated, as long as L**** is employed at Federated, he will be a sales manager here. Period. Furthermore, they attempted to slander his name across the company after his dismissal rather than resolving the matter privately. This is an employee who would work 65+ hour weeks with no overtime; fueled by his dedication to the company.

They will attempt to discredit you: They will hypocritically denounce you. Calling you irresponsible, dishonest, or disloyal.

Then they use lines like:  Just another case of a rep who cant close Just a guy mad that he cant sell -  You violated your agreement ( usually based on fabricated info)  to rebuttal any blogs like these.

They will tell you: We cant set appointments in your area anymore, its a bad area. (this is how they get you to perform below your contract requirements so they dont have to pay you anymore)

The bottom line at this company is the bottom dollar. I understand free enterprise, I appreciate capitalism, and yes I was part of this organization for a very long time.

Just remember EVERYONE IS DISPOSABLE at this company.

Federated Payment Systems, a.k.a. Federated Payments, a.k.a. FPS, a.k.a. OnePay, a.k.a.  National Debit Card Network, a.k.a. MSI Canada, a.k.a. Federated Payments Canada, a.k.a. Wholesale Merchant Services, a.k.a. U.S. Bankcard Center, is directed by Jon Levitt, John Guirguis, and a silent partner who has no part in the daily operations of this company. Evan Schweitzer is the CFO and Scott Avery is the #2 to Jon Levitt. 

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#7 UPDATE Employee

Not A Dum Blondee

AUTHOR: Not a Dum Blondee - (Canada)

POSTED: Saturday, October 27, 2012

I was employed as a private contractor for about a two weeks now and  I can tell you that all of this is shamefully true on their part, (Wholesale Merchant Services), they want YOU, the contractor to go and sign up those business's, sending you to talk to a person who really doesn't have a clue as to why your there. While you do all the paperwork, running around, a guy from NY is saying "Good Job". He's getting the credit as your manager and getting paid YOUR commission. While you burn your gas and do all the work, this slime bag is taking most of your commission. So no, you will not be paid what was promised, and will think of any excuse not to. You may get $100 bucks if he likes you.

I was suspicious when they did not want me to call the customer prior to the appointment and make sure that they had the most recent copy of their statement and that they were expecting you.

I am filing a complaint with my provincial labor standards. I hope to at least get the minimum wages that are legally owed me.

I just chalk it up as a lesson learned. They are the most clever scam artists out there , preying on those who are unemployed and desperate. :(

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#6 UPDATE EX-employee responds

great company to work for

AUTHOR: theyrippedmeoff - (Canada)

POSTED: Wednesday, November 03, 2010

I previously worked for them from 2008-2010. I was extremely please with all of the support and service they provided. When i first started as a sales rep, i was a bit nervous as it was all new to me. After a few weeks it took right off.

The reason I am posting this is because a friend of mine recently started with Federated and he happened to stumble upon this posting and I felt compelled to stand up for them and provide some good info about them.  I even visited the office for a Christmas party and got to meet everyone. I was shocked to see over 400 people at this event.

I was always paid right on time and accurately. In fact, even after I left due to personal reasons I still continue to receive my monthly residual income right on time every month. My contract with them said I had to remain an active rep for at least one year and sell 2 account per month to receive ongoing residual income just like the person who started this post said too. I did my part and they held up to their end perfectly.

I have over 200 clients in the GTA Ontario area. I can honestly say 99.9% of them never have problems with the service. I have 1 person who had some trouble getting setup but that was because they were using a system that we informed them wouldnt work very well.

The best part about working for them the residual income. I havent been with them for 8 months now but still receive a direct deposit every month for just over $3800. they split the monthly revenue on the accounts i signed with them 50-50. i couldn't be happier as this income is going to be there for a long time. Bottom line, it is a great place to work and make a TON OF MONEY!

Hope this helps, Tim P. - GTA

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#5 UPDATE Employee

Not a Rebuttal

AUTHOR: Coach1177 - (Canada)

POSTED: Thursday, October 21, 2010

I have started with MSI Canada just 2 weeks ago, and have experienced some of this run around already and have signed only 1 contract.  Are you telling me I will not be paid??

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#4 UPDATE EX-employee responds

Read b4 you work for Federated Payments

AUTHOR: shane75 - (United States of America)

POSTED: Wednesday, October 13, 2010

I  recently completed my 30 day due diligence with this outfit. There sales approach is very high pressure and intense. You're expected to close 3 out of 10 appointments. The expectation is you'll close them on your first meeting. This is virtually impossible because there preset appointments are often not with the decision maker of the companies your visiting.

Even if the decision maker is there-they use the quote as leverage with there current credit card processor-like Moneris to get them to lower there existing pricing. It's not different than you trying to switch phone,TV,insurance companies.They'll DO ANYTHING to keep you as a customer. They send you willy nilly over your territory with no regard to all the mileage and gas your using.They pay no auto allowance,draw,salary nothing.

You're not an employee just an independent contractor. This whole industry is very cutthroat.

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#3 Author of original report

Resolved to my satisfaction

AUTHOR: xMSI - (Canada)

POSTED: Monday, September 27, 2010

Since Ripoff report does not allow posters to retract their statements, I am updating additional comments to acknowledge that my original posting was in reaction to a miscommunication between MSI Canada and me which has since been completely resolved. MSI Canada is indeed a legitimate and reputable company operating legally in Canada. The same is true for Federated Payments in the U.S. In addition, Scott Avery and Scott Glazer are two separate individuals and are neither liars or scam artists.

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#2 Author of original report

Merchant Services Inc Canada aka MSI Canada fraud, unethical business practices

AUTHOR: xMSI - (Canada)

POSTED: Saturday, June 12, 2010

I have over 14 people who have worked for MSI and have the same experiences as me.

1. Not getting paid.

2. Scooping agents with "ISO" agents to target customers already having rapport with you.

3. Changing contract terms.

4. Not honoring contracts with customers. I have over 26 such cases just in my file.

5. Misrepesenting themselves in Canada by using a PO Box located at A301 1 St Paul Street. Google Steet Map it.

6. Not having a valid corporate identity in Canada. Their legal entity is Federated Payments Corp. What the heck does Federated Payments have to do with MSI? They don't own MSI. They are not operating under MSI. All contracts signed between MSI and their customers is with Merchant Services Inc, which doesn't exist, which voids each and every contract in Canada from Coast to Coast. Every single customer was defrauded under these terms.

7. I am only after my wages and breaches of contract. I'll let the IRS (CRA in Canada), plus the Competition bureau and Industry Canada as well as other government bodies investigate this along with the Police fraud division.

8.The media and Associated Press will also be involved once my lawyer is ready to release the press release. My lawyer is also contacting the Ombudsman for banking and each of the major banks including all the main players in the processing industry here in Canada.

9. MSI or whatever they want to call themselves are simply a reseller of Global Payments which is a real player in the processing industry.

Let's see where all of this leaves the company in the coming weeks ahead.

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#1 UPDATE Employee

The Above Is Simply Not True

AUTHOR: YesICan - (United States of America)

POSTED: Thursday, June 10, 2010

It looks to me that you don't want justice - you are just trying to shake this company down for money.

I have worked for MSI and I can tell you my experiences with them are the complete opposite of the individual above.  The customers I sold for them are happy with MSI's services.  MSI saved them money on their credit card processing.  I was paid fairly for the work I produced.  I have spoken with other salespeople who worked for them and they are happy with the work they did and what they were paid.

 

 

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