- Report: #752443
Report - Rebuttal - Arbitrate
Complaint Review: message envy
message envy25636 The Old Road Stevenson Ranch, CA 91381 valencia, California United States of America
message envy will not let me out of year long contract even though I have stated that the treatments have caused me to be in horrible pain valencia, California
*Consumer Comment: LET you out of a contract?
*UPDATE EX-employee responds: massage envy
The place makes you join for a year and then will not let you out of the contract. I have had 3 message sessions and all 3 have left me in terrible pain. Called company and was told don't ask for deep tissue however I have never asked for deep tissue and the last time I went I explained to therapist that I had been sore after last two sessions. I reported this to the company and was told well you can get facials instead. I did not join for facials and no longer wish to have anyone give me any further messages. This is a rip off they are hurting people and then telling them to bad you signed a contract. I am going to purse damages and speech to an attorney and I advise anyone who has had the same thing happen to do the same. This is an unethical way of doing business and it needs to be stopped! This company is causing people physical damage and should be held accountable for it and at the very least should not be allowed to have this type of buisness practice.
I aksed if I brought in a doctors note if that would allow me to cancel contract and they said no. To get out of providing bad message therapy they offer you facials instead. The name of the comapny is message envy and you are lead to believe the facials are just an extra service they provide.
This report was posted on Ripoff Report on 07/13/2011 01:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/message-envy/valencia-California-91381/message-envy-will-not-let-me-out-of-year-long-contract-even-though-I-have-stated-that-the-752443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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