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Report: #1318453

Complaint Review: Metrex Group - denver Colorado

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  • Reported By: Craig J Dickson — Sheridan Colorado USA
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  • Metrex Group 6000 E Evans Ave 1-110 denver, Colorado USA

Metrex Property Group Betty Coca Stole my Application fee Littleton Colorado

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I approached Betty Coca of the Metrex Group about renting an apartmnent. I disclosed that I had a felony onmy record and my credit rating and som on and so forth. I was very candid explaining that I did not want to pay an application fee only to be turned down if i did not fit the criteria due to my felony status. I was informed that it would not be a problem as long as it was not a violent felony. it is not.

I filled out an app in her office, then submitted a scond one online when i paid the fee, i sent her an email letting her know that and she replied inconfirning that and told me that the apt i wanted was now aavialable and that I was first in line. I also had the CFO of the company that i worjk for sent her a ltter of recommendation and made phone call. She told him that I was good to go.

When I didnt hear back the next day i sent an email asking when I would find out when i was approved. She informed me that she had already rented the apt out. I asked her how she could do that whe she told me that I was first in line and she told me that i had not filled out an application or paid a fee. I had filled out two apps at this point. I explained that and attached the reciept for my fee. I also asked her why she hadnt contacted me if she had believed that I hadnt filled out the app or paid, we had exchanged a number of emails and phone calls at that point and suddenly once she got the fee, i was dropped. She was very rude and biting my tonue because i didnt want to get turned down I remained acalm and asked if I coukld apply for another apt. she informed me that I had to fill ot another app and pay another fee. I refused to pay again, wanting to know what happned to the 60.00 I had already paid and she said she didnt know.

I contacted corporate and they must have told her to take care of me because then she emailed and asked which apt i wanted, i told her and she told me to fill out yet another applicaton which i did and then she told me that had been rented and told me to pick another. I discovered that each of these proerties were still listed on the website as available. I picked yet another and turned in another application. I belive i filled out four applications.

One thing that you should know also is that I had a week to move out of where i was at, i had sublet an apartment from someone else and came to find out his lease did not allow ofr subletting so a week after ai moved in im had a week to move out.n i had explained this to Betty and here she was wasting my time. Now I had two days to go and she made me wait until the next day, but i still hadbt heard from her and when i called her she told me that it wasnt her area and gave me a number that no one answers. I asked her i she could at least tell me the status of my application. She siad she didnt know. I asked how long they genersally take to process and she again said she didnt know. Thats when i got smart and saiid "I opogize for asking , i thought ofr a minute that i was speaking to a priofessional who does this for a living." at which time she replied. "oh well the I am afraid that you have been rejected because you have a felony"

I went to coportate once more and they backed her up, saying that they didnt accept felons. I produced an email where she stated they did, besides i was referred by the parole office, and they changed their story to say that I was a violent felon. I most certsinly am not and offered to prove this and after some back and forth they said that I wasnt but becasue they rthgought i was and had already denied my app thta it was too late and i would not be refunded my fee. I discovered since that they do this frequently, renting out the same aprtment to ten people then turning them down once they get the fee, they make more off of the fees then they do the apt. The same apt is still for rent today.

I should have done a review f them before paying anything. I found numerous complaints and it looks as though i was fortunate not to have gotten an apartment with them because they abuse tenants and have tactics for dealijng with complainers. Just look them up online.

I complained the the consume affairs diviion and was informed that because theire is no regulations in place that they can do as they please. They target felons and low income people becasue they believe them powerless. I sent her an email informing her that i was reporting her to consumer  pprotection agencies and the attorney general and she called the police on me in an effort to doswcredit me. Anofficer called my phone and told me that i couldnt contact her and i explained the situation and forwarded the emasils, he agreed that threatening to report her was not a threat and told me that she was just trying to discredit me, using my felony status with the police as a common tactic becasue they target felons and felons dont like police.

 

the consumer affairs never did anything about it. no ojne has and these people are doing it ten times a day everyday of the week.

I

This report was posted on Ripoff Report on 07/23/2016 02:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/metrex-group/denver-colorado-80222/metrex-property-group-betty-coca-stole-my-application-fee-littleton-colorado-1318453. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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