ED Magedson – Founder
Metro Coffee Roasters, Seattle Coffee Direct, Bellezzaevanston, Illinois United States of America
I fell for the initial 'try this' and ended up with bags & bags of coffee - they sent me 4 to 8 bags a week until I got them to stop - then, silly me, I sent about a dozen bags back to them (only because I thought they would get too old to even use) and of course they never sent me any kind of a refund.
So then I even tried to get them to send me the 12 bags back! At least then I wouldn't be out as much, they they simply stole those from me. And never responded to any of my follow-up requests.
It is really sad - the product is actually good, and I may have continued - but no household can consume that much coffee in the short time frame between shipments - unless you are brewing enough for your entire company of at least 100 people!
It is companies like this that ruin things for legitimate mail-order businesses!
This report was posted on Ripoff Report on 02/06/2010 05:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Metro-Coffee-Roasters-Seattle-Coffee-Direct-Bellezza/evanston-Illinois-/Metro-Coffee-Roasters-Seattle-Coffee-Direct-Bellezza-Bellezza-Coffee-Tea-Good-Coffee-565607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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