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Report: #1281393

Complaint Review: Metro Nissan of Redlands Calaforina - Redlands California

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  • Reported By: Ora — Redlands California USA
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  • Metro Nissan of Redlands Calaforina 1665 Industrial Park Ave. Redlands, California USA

Metro Nissan of Redlands Califorina FRAUD Bought 5 cars and they still secretly took $3000. Redlands California

*Consumer Comment: What You're Saying Is...

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My wife and I are near 70 years old. Over the last eight years as we went from two cars to one, then as our arthritis increased we bought six cars from a Nissan of Redlands in Redlands Ca.

During our fifth car we discovered a $5000.00 difference in the amount that had been agreed to for our trade-in on the sales floor and the amount recorded on the contract. It was sort of difficult to see in the contract, the way the numbers are laid out.

After I studied the contract the error was discovered so I went to the General Manager who agreed to correct the problem by giving us $2000.00 in gasoline and paying $3000.00  payment to the loan at our bank. We saw where a $3000.00 payment was made to our loan so we thought that would be the end to the issue.

When we bought our last car we inquired about the refund for the unused amount for the maintance program. They said the program had been cashed in, they insisted I had signed off on this, yet they could not produce the paper showing I had signed off on it. It was obivious this is where the $3000.00 came from to pay down my loan.

My wife and I had trusted Rick the sales manager completely on each car for the last eight years. We both receive disability and this much money is vital to us. Since then we have discovered several thousand dollars more he has taken from us. The pain is always the worst when it is a betrayal by someone you trusted.

 

This report was posted on Ripoff Report on 01/21/2016 05:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/metro-nissan-of-redlands-calaforina/redlands-california-92373/metro-nissan-of-redlands-califorina-fraud-bought-5-cars-and-they-still-secretly-took-30-1281393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

What You're Saying Is...

AUTHOR: Jim - (USA)

POSTED: Thursday, January 21, 2016

 You failed to read what you were signing before you signed it. Being 70 isn't the issue and having arthritis isn't the issue. Basic common sense is what we're talking about. If you would have read the contract before signing, this wouldn't have happened!

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