ED Magedson – Founder
metro pcs300 Avenue U brooklyn, New York USA
metro pcs i have bough a phone and the sales representative said if i pay $120.00 i will receive a rebate of $50.00 back, i also have extra money to upgrade my plan. brooklyn New York
June 3rd 2014 i had came in to speak about a new phone, because my screem broke i wanted a new phone. The sales representative had told me that the new LG metro pcs phone was $120.00 plus you will get a mail in rebate of $50 sounded like such a sweet deal so i did it. I also paid $10.00 extra to increase my plan from $40 to $50 for better service. After a few days the service was really bad i kept having 2g show up instead of the 4g that i paid for. I had so many dropped calls that i reurned to the provider and they did was rebooted my internet yet it was still terrible. My normal bill cycle is the 27th of each money, so i received a sms notification to pay the about $57.84 i was very confused why the extra charges since its not a contract provider and i have been paying the same amount for years. As i walk into the metro pcs store from where i initially bought he tells me to call metro pcs the company so i did right infront of him they told me that the amount i paid to upgrade my plan wasnt in the system so basically the sales person pocketed the money. I was very upset so i payed my bill and the sales guy took 7$ out of his pocket and gave it to me. Wow i was shocked on how many other people they steal money from. As i wait for my rebate to come in since its going to be almost a month in a half i called metro they had told me my phone didnt qualify for a rebate and that i should go back to where i bought it and ask fo the manager to get my money back, i was so upset that i have been ripped off especially from a company i have used loyaly for years. Today july,14,2014 i went to the same sales provider to tell him what i have been told and right away he knew he had been caught. So he went and called someone on his cell phone which i believe was a manager and all of a sudden speaks a different language which i thought was completely disrespectful he gave me a s****.>
This report was posted on Ripoff Report on 07/14/2014 10:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/metro-pcs/brooklyn-New-York-11223/metro-pcs-i-have-bough-a-phone-and-the-sales-representative-said-if-i-pay-12000-i-will-1161851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.