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  • Report: #1009199

Complaint Review: Metro Pcs

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  • Submitted: Tue, February 05, 2013
  • Updated: Tue, February 05, 2013

  • Reported By: lisa — dallas Texas United States of America
Metro Pcs
dfw turnpike cockerhill, Texas United States of America

Metro Pcs he was rude and charged me an extra fee that i had not ever paid before..and refused to credit or refund the phone i purchased 02/04/13 cockerhill, Texas

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I went inti the Metro Pcs store off I 30 and cockerhill around 5pm on 02/04/13.I already have an account with Metro I purchased a new phone the retailer charged a 15.. service fee for not doing anything for me.I was upset and I have been trying to get the charged credited to me I called the call they refused and said they no phone number for corparate office for Metro Pcs.I went to store and wanted a refund on phone and employee of Arabic decent refused he argued with me and was very rude.when i purchased phone he had charge my debit without telling there was service fee of 15...the refused to refund my money for phone because Iam already a customer there were no signs posted store regarding policy.

This report was posted on Ripoff Report on 02/05/2013 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Metro-Pcs/cockerhill-Texas-75211/Metro-Pcs-he-was-rude-and-charged-me-an-extra-fee-that-i-had-not-ever-paid-beforeand-re-1009199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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