- Report: #565184
Report - Rebuttal - Arbitrate
Complaint Review: METRO PCS
METRO PCShttp://www.metropcs.com/ Miam, Florida United States of America
METRO PCS Rip off.Terrible customer service. Miam, Florida
*Author of original report: Problem solved
*Consumer Suggestion: HELLO HELLO HELLO
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This company was eager to charge my card when I made the purchase,the same night,but despite several emails,the last 3 or 4 without reply,they haven't refunded to my card the 105.00 they owe me and already 7 business days have passed.They replied in the first email that refunds take between 4 to 14 business days,but this is outrageous.
I think this kind of practice must be stopped and regulated.
If a company is eager to take your money,they should be prompt in making refunds too and do not play with your money in the meantime.
Besides,they never sign their emails,so I don't know who I'm dealing with,and there is no a phone number where I can call to resolve this matter.
This report was posted on Ripoff Report on 02/05/2010 05:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/METRO-PCS/Miam-Florida-/METRO-PCS-Rip-offTerrible-customer-service-Miam-Florida-565184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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