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Report: #1163749

Complaint Review: MetroPCS - Nationwide

  • Submitted:
  • Updated:
  • Reported By: monet — Grand Prairie Texas
  • Author Not Confirmed What's this?
  • Why?
  • MetroPCS Nationwide USA

MetroPCS It has been two months and I still haven't gotten a refund for returning my phone. I keep getting the runaround. Nationwide

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I have contacted MetroPCS about half a dozen times asking where my redund is. They keep giving me the runaround. The last person I spoke to told me that didn't even have a redund request on file for me. Keep saying someone will process within 7 days and email me. Still nothing.Playing wih my money is like playing with my emotions. This is why I cancelled my plan in the first place. They are a bunch of screw ups at that company. When I first got my phone I bought the protection and then did an upgrade the same day to a different level plan. The Rep DID NOT tell me that this would cancel my insurance. I just found out a few weeks later that it was cancelled, even though I was charged for it. That is bull crap. I immediately cancelled my plan and sent that phone back in before my 30 days were up. That was back in the first week of May. Sill no refund.

This report was posted on Ripoff Report on 07/21/2014 12:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/metropcs/nationwide/metropcs-it-has-been-two-months-and-i-still-havent-gotten-a-refund-for-returning-my-phon-1163749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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