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Report: #1271220

Complaint Review: MetroPCS - Nationwide

  • Submitted:
  • Updated:
  • Reported By: bur213 — Webster Florida USA
  • Author Confirmed What's this?
  • Why?
  • MetroPCS Nationwide USA

MetroPCS Phone doesn't work and keep getting the run around Brooksville FL

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I purchased this phone 11/07/2015. Had issues with the phone immediately ie; wi-fi calling keeps dropping calls. Went back to the store to turn it in under "buyers remorse" and was told it had 1 1/2hrs. of talk time so it wasn't eligible for a return. Ended up warranting the phone and the second phone has the same issues and now also won't make texts either. Made another trip to the store to warranty the phone again and called the tech back and was told that it woud take 3-5 business days to resolve these issues. The store told methey ordered a new phone but couldn't tell me when it would be in. By 12/7 I'll have paid for the phone and a month of non-service. Still no resolution and can't find anybody that can help.

This report was posted on Ripoff Report on 12/01/2015 07:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/metropcs/nationwide/metropcs-phone-doesnt-work-and-keep-getting-the-run-around-brooksville-fl-1271220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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