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Report: #1232170

Complaint Review: MetroPCS - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Janet — Dallas Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • MetroPCS Nationwide USA

MetroPCS Receiving constant texts from MetroPCS saying that I must Upgrade! Nationwide

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I keep getting this text over and over:   URGENT! you must upgrade your phone or you will have service interruption.  You can likely upgrade for FREE (before taxes)  at MetroPCS stores.

I went to a MetroPCS store about 3 months ago.  My phone was dropping all calls after 40 seconds.  The store rep said that I would have to purchase a new phone and mine was not eligible for any discounts regardless that this was a company merger problem. I would also require a new plan that is $10 a month.  Well, she lied and my phone service returned to normal in about 3 days. I had a friend have a similar experience at another MetroPCS store at that same time.  She broke down and gave into before she found out my service had returned to normal and it was a lie. (Her phone was fairly new)

After dealing with her, I have serious doubts that I will receive ANY free upgrade or even a credit since she was my Samsung phone.

Is this another high pressure scam?

I would really appreciate your help,

Janet

 

 

This report was posted on Ripoff Report on 05/29/2015 10:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/metropcs/nationwide/metropcs-receiving-constant-texts-from-metropcs-saying-that-i-must-upgrade-nationwide-1232170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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