- Report: #753516
Report - Rebuttal - Arbitrate
Complaint Review: Michael McDevitt
Michael McDevittLos Angeles, California United States of America
Michael McDevitt 21 months later nothing done on my Home Loan Modification. Los Angeles, California
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you may have. Please sign the borrower's authorization and fax back to us at (888)675-4450". On 01/06/2011 Ashley Zoeller sent me a up date on my file, this was the last time I heard from. On 03/03/2011 I was sending information the bank was asking for and the email was failing. I called and left a message for someone to call us back with a new email, but no one called. So I Fed-Ex the paperwork back to the bank. On 03/15/2011 Jessica Talan Assistant with Audit Processing Center contact me by email asking for taxe returns again. My lender stated calling me in April of 2011, when I ask Jessica Talan about it, she said to ignore there calls. On 04/27/2011 Jessica Talan email me and said I was non compliance. And that a must send in the requested documents or your file will be closed out I sent her what she wanted and ask about speaking to Michael McDevitt. She didn't answer my question until 05/12/2011, "He is in a different department. Isabelle and I are handling your case." When I ask for what department & phone number. She email back "I apologize I just spoke with Isabelle, and he no longer works here and I
was unaware so my apologies. If you need to speak with a sales manager I can look into that for you or Isabelle is the Sr. Processor if you would like to speak to her." We ask for a refund by phone and email on 05/16, 17, 18, 19, 20, 23 & 27 of 2011. No answer or phone call back as to why I wanted a refund. Sent another email on 06/24/2011, no reply. On 07/07/2011 I sent again and told them I will contact the BBB, Bar Association and District Attorney on July 24th. Got a reply from a Micheal M. he asked :"What happened to your file? I thought you were in processing and in review at the bank? Did you get declined? Please advise so I can figure out whats going on. What number can I call you on? The reason I dont know is because your file got transferred to processing and I dont work in that department. I will try and help. " I reply to him and ask to just refund my $2850.00 But I have not heard back from Michael or anyone else.
This report was posted on Ripoff Report on 07/15/2011 02:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Michael-McDevitt/Los-Angeles-California-90067/Michael-McDevitt-21-months-later-nothing-done-on-my-Home-Loan-Modification-Los-Angeles-753516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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