ED Magedson – Founder
MICROSOFT X-BOXONE MICROSOFT WAY REDMOND, Washington USA
MICROSOFT X-BOX X-BOX 360 NIGHTMARE REDMOND Washington
i bought an x-box 360 and only play madden football off line, i got madden 12 in august 2011 and didn't have any trouble from august 2011 to jan 2012. i have had a nightmare fighting with level three tech support for almost two years and have no result from them to fix my x-box. i have tried to work with them but i keep getting jerked around and no fixes from them.
i have sent my x-box in to them many times and have gotten refurbs back, but no working x-box with out the troubles. i have been told by level three tech support that freezing and lagging is normal but didn't have from aug 2011 to jan 2012. i have been told it is my internet, and lots of other bull but not one honest answer from them.
i contact x-box legal only to get tech support that won't help just lots of lame excuses from them. i have spent many hours on the phone and countless e-mails but no fix. my x-box has been sent in over 6 times and it is still not working like it should when i first bought it.
i have spent many hours talking to level one tech and managers and have been told this should have been solved a long time ago and this didn't have to be dragged out as long as it has.i don't know anything else i can do to get this solved. if i could afford a lqawyer i would take them to court and let the judge and jury solve this issue.
This report was posted on Ripoff Report on 11/16/2013 09:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/MICROSOFT-X-BOX/REDMOND-Washington-98052/MICROSOFT-X-BOX-X-BOX-360-NIGHTMARE-REDMOND-Washington-1100005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.