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Report: #1072979

Complaint Review: Microsoft - Redmond Washington

  • Submitted:
  • Updated:
  • Reported By: C. Eugene — Las Vegas Nevada
  • Author Not Confirmed What's this?
  • Why?
  • Microsoft Redmond, Washington USA

Microsoft Digital River Office 2010 code only unlocked part. Redmond Washington

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 In December 2012 I downloaded a trial copy of Office 2010, I saved up the $129.00 it would take to

activate the software.  I then paid online with my debit card.  I received the Key to unlock the software

but it only unlocked part of the software.  I followed the instructions to begin the refund, however when I

contacted the refund customer service they deactivated the key code as I had uninstalled the software

as per their refund instructions.  I asked that the payment be returned to my debit card, they refused

the customer service representative instead gave me a case number which has been lost.  My saving grace is

that I paid with my debit card.

I have waited for the refund for several months, nothing forthcoming.

I've been ripped off!

Microsoft really dosen't have to rip off, there was other ways:  Like offering to replace the software, which they

didn't do.  The office 2010 also steals all of the excel and word files and hides them in the software.

It took all of my word files, which I had a Manuscript for my book in.  Fortunately I had it in another format or it

would have been lost.

I only want my $ 129.00 refunded that was the purpose of the refund request.

 

This report was posted on Ripoff Report on 08/04/2013 04:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/microsoft/redmond-washington/microsoft-digital-river-office-2010-code-only-unlocked-part-redmond-washington-1072979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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