• Report: #1058715

Complaint Review: Microsoft

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  • Submitted: Wed, June 12, 2013
  • Updated: Wed, June 12, 2013

  • Reported By: OmniVdog — San Francisco California
Microsoft
One Microsoft Way Redmond Washington Redmond, Washington USA

Microsoft Bad Consumer Practices for XBOX ONE Redmond Washington

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Alright, if you're a consumer and you're considering picking up the new Xbox One console, then please, take a moment to listen to me. Before we begin, no, I am not a fanboy or a hater. I have no console Bias. I have a PS3, Xbox 360, Wii, and a Gaming PC. Each has their pros and cons but now onto business.

DO NOT BUY AN XBOX ONE. Why? See the reasons below:

Xbox Requires an internet connection. [continued below]....

..... Here's how it works: Every 24 hours your Xbox will try to connect to Microsoft's servers for verification. If it is unable to connect, sucks to be you. You're blocked from playing even single player games until it can connect.

Source: Xbox One Does Require Internet Connection, Can't Play Offline Forever

Do you like renting games, lending them to a friend, or even borrowing them from a friend? No longer possible. Every Xbox One game you get must be registered to your Xbox live account to be played. After that point it will only work for you. No one else can use it unless they pay a fee. Essentially it works like this. You pick up a used Xbox One game from somewhere or someone, pop it into your console. The system verifies it's been registered to your account. Uh-oh, it isn't! In order to play it, you have to pay Microsoft a fee, which is currently slated to be full retail price. Doesn't matter how scratched up it is or how cheap you got it at gamestop or from a friend. You aren't just buying the physical copies anymore. You're paying Microsoft for a LICENSE to be allowed to play that game.

It is worth mentioning Microsoft is exploring ways for you to trade in and resell your used games. This is rumored to mean that you can sell your digital license to play the game (registration) back to microsoft, likely for microsoft points. You can then trade in the game at gamespot for some cash if you like. Either way, as it currently stands, the new owner would still have to pay a fee on top of the price of actually buying the physical copy.

Source: Xbox One Fee for Buying Used Games? Full Retail Price! | TechnoBuffalo

Is it worth mentioning that Microsoft if shafting Indie Developers as well? Where as on Playstation Network or (whatever the Wii has) Indie Developers can self publish their content easily. Playstation even encourages this. Microsoft however forces these Indie Devs to enter publishing deals with them to be allowed to market their content. You don't go through them, you don't get to sell what you developed.

Source: Indie Devs Can't Self-Publish on Xbox One - IGN

I'm not quite done yet! Now, I'm sure you heard a lot about "TV TV TV TV SPORTS TV TV SPORTS SPORTS TV." Yes, the Xbox is slated to be able to stream live tv, live sports, etc. So let me ask you this. You obviously already have something like cable or DirecTV. Do you really want to shell out hundreds of dollars more and pay a monthly subscription fee to have another television provider? Yes, I said hundreds of dollars, and I don't mean the cost of the console. To view live TV from the Xbox you are required to purchase ANOTHER separate device for it to work. Why would you even consider shelling out more money for something you already have anyway? Even if you didn't, DirecTV is cheaper. Or you could even subscribe you Hulu.com and watch live tv on your computer. FOR MUCH CHEAPER. You essentially have to buy another cable box if you don't have one. And if you do... what do you need the Xbox One for?

Source: Xbox One: live TV available in US only at launch, requires separate device | VG247

So far we've discovered that the Xbox One is not really a gaming console, at least... not a consumer friendly gaming console. It's being marketed as an all-in-one home entertainment system. Something to replace all of the other devices in your house. But there are drawbacks even to that. Put on your tin foil hats for this part folks. Take from it what you will, all I'll say is... possibilities...

The Xbox One's features will not function unless the Kinect is plugged in and active. This is not an optional piece anymore.

Source: Xbox One Will Not Function Without Kinect Attached - IGN

So imagine your Kinect piece breaks? Tough luck, no more Xbox for you. But you know what's worse?

Pay attention, because this is important. The Kinect is always watching. Always listening. Even when the system is off.

Yes. One of the ways to turn the system on is to audibly say: "Xbox On" while the system is off. The Kinect, which is always on, hears you and turns it on. Now this might seem like a cool feature, but did you know Microsoft patented a feature that would allow the Kinect's camera (It's no longer just a sensor, but a camera) to spy on you for the MPAA (Motion Picture Association of America?) While they may not actually do this, it is actually possible for them to do this now. It has a camera, and a microphone. The Kinect is always on. It is ALWAYS listening, ALWAYS watching.

An idea has been tossed around that by using this feature, it will allows game developers and movie produces to set a limited amount of how many people can be allowed to view the entertainment. So as a hypothetical example, you and three friends are watching a movie, which is the maximum allowed. A fourth friend enters the room and the Kinect's sensor registers the fourth individual. The movie stops and you a prompted to pay a fee so that the extra individual may also view the film. Again, that is NOT currently the case, but these are the ideas currently being tossed around with the system's current capabilities.

Source for listening: The Xbox One will always be listening to you, in your own home (update) | The Verge

Source of spying: Microsoft’s new Kinect patent goes Big Brother, will spy on you for the MPAA | ExtremeTech

Now, just two more things and I'll be done here!

This isn't really a good or bad thing, but it's annoying. It also explains how they can prevent you from playing a used game if you didn't pay their fee. Xbox one no longer plays games off the discs, you HAVE to install them to the hard-drive in order to play them. I believe PS3 also has you do this (on a number of games but not always it seems), except that PS3 isn't trying to Nickle and Dime you at every corner. It also seems according to this article there is something related to the Online portion at the beginning of this post. The option is there for Developers to require the Xbox to always be online to play their particular game. Well, it seems PC gamers and console gamers have one thing in common now... DRM.

(At least pirates on PC can bypass DRM easily. Not an option for Consoles.)

Source: Xbox One game discs are only used for initial installation, fee charged for second account | The Verge

And last but not least, another annoyance... Xbox One will not be compatible with any and all current headsets. Nope, companies will either have to make new headsets altogether specifically for the Xbox One, and they have to adhere to what Microsoft wants. Look forward to price gouging.

Source: Xbox One Incompatible with Current Gaming Headsets - IGN

Oh, one more thing... If you have an Xbox 360, don't get rid of it. Why? Well if you want to keep playing your old 360 games you'll need it. The Xbox One isn't backwards compatible. At all. Not only that, but President of Microsoft's Xbox Division Don Mattrick insults the very notion of backwards compatibility! He calls it: "Backwards thinking."

Source: Xbox One will not be backwards compatible with Xbox 360 games | The Verge

Source of insult: Backward compatibility is 'backwards' thinking, says Microsoft's Don Mattrick | Polygon


That is all I have to say currently folks, and I hope you took the time to read this far. I'll conclude with the following... please... PLEASE do not buy this console. Paying for this supports greedy and anti-consumer business practices. Speak with your wallet, and pass up the Xbox One. No matter what games it might have that you want, even if they are exclusive. Do the right thing and make a statement. Refuse to be nickle and dimed like this. Refuse to be seen as a mindless consumer who will buy anything tossed to them.


We won't know much else until after E3, but as it stands now, the PS4 or a decent gaming PC is the best way to go.

If you are willing to do so, please spread this post around. Share it if you agree with and acknowledge what you've read here. The more people know, the fewer of them waste their money.

(Revised for spelling and grammatical errors.)


This report was posted on Ripoff Report on 06/12/2013 06:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Microsoft/Redmond-Washington-98052/Microsoft-Bad-Consumer-Practices-for-XBOX-ONE-Redmond-Washington-1058715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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