- Report: #970830
Report - Rebuttal - Arbitrate
Complaint Review: Midas 12 Mile Location Micigan
Midas 12 Mile Location Micigan385 W 12 Mile Road Madison Heights, Michigan United States of America
Midas 12 Mile Location Micigan Robert Morris Horrible Madison Heights, Michigan
*General Comment: Why bring your child's disability into the complaint?
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repairs we completed, I spoke with Dave, he informed me that there was a problem with the power steering gear, that he had to finish fixing it & would not leave the shop until it was completed correctly, no matter how long it would take. He phoned again at 5:09 pm, stating that he was not aware prior (the entire 8 hours that he had the truck) that there was another form for me to sign. I had to come to the shop now and sign, because he could not release the vehicle until the second form was signed. Explained again that I was at work in Farmington Hills until 6 pm w/out my vehicle, because the vehicle was at the
shop for repairs, I had no vehicle, that I would be there as soon as I could.
Dave called again at 5:55 pm stating that he had to leave (personal plans), he could not wait and would not leave the vehicle outside the bay doors as first agreed because the form need to be signed. I requested that he have Rob Morris call me because I had to have the vehicle, my 10yr old daughter is disabled and her walker was in the trucks hatch. I also informed him that I was expected to work on Sunday 11/18 and Monday 11/19 that it would be impossible for her to walk or attend school without the walker or for me to get back & forth to work. He refused to release the truck saying that I had to sign another form. I offered to sign it and place it in the drop box-he refused. I offered a fax number at my job; to return the form immediately -he refused. I asked that he please wait until 6:15-6:20 and I would sign upon arrival- he refused. I was
not at fault HE didn't give me the form at 8am. It is unreasonable for my handicapped child to be w/out the walker. It is unreasonable for me to be w/out my truck for 2 extra days and miss work w/out pay.
This report was posted on Ripoff Report on 11/17/2012 11:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Midas-12-Mile-Location-Micigan/Madison-Heights-Michigan-/Midas-12-Mile-Location-Micigan-Robert-Morris-Horrible-Madison-Heights-Michigan-970830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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