- Report: #1068714
Report - Rebuttal - Arbitrate
Complaint Review: Midas Auto Service Experts
Midas Auto Service Experts4401 Broadway Pearland Pearland, Texas USA
Midas Auto Service Experts Midas Midas Lifetime Warranty a Joke without Vaseline!!! Pearland Texas
*Author of original report: Is 10 years beyond your lifetime warranty?
*UPDATE Employee: Rick!!!
*REBUTTAL Owner of company: GET THE FACTS STRAIGHT
*Consumer Comment: Where is Rick?
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My pickup's front brakes were starting to grind and I figured the were metal on metal and the discs would need to be turned but beings I had my brakes done there last time a they included a free ifetime warranty on them I would only be paying for the disc to be resurfaced, which was supposed to be $30 a peice on the price board on the wall.
Took my truck in and they said they would have to inspect it it and bring back an estimate. Lo and behold they come back with an estimate of over $1000. They said the discs cant be resurfaced and would have to be replaced and the front end needed a bunch of work and some little cyclinder on the drum brakes on the rear would have to be replaced and the drum brakes had a bunch of heat cracks in them and they wouuld have to be replaced also. They claimed my brake petal must be sinking to the floor witch ismt wasnt I I just took it in mostly for a front barke job. I said you cant just pop some new pads and shoes on them and turns the rotors and call it good enough? "No", they said they have to do the complete job and the dics were to worn out to be replaced ad they also had to do all the frontend work. $1000 when I allreday had a llifetime warranty on the pads and shoes was way to expensive for my blood and told them they were out of thier minds and to put it all back together and I taking it home and they did as instructed. I can understand a few little extras but over a grand worth, thats nuts!!!
Immediately afterwards I took it to a little auto shop in my hometown and told them I needed a brake job on the front endand check out the back also if they have time. They were able to replace the front pads and resurface the disc which Midas claimed could be done and they said they did notice some small cracks in the shoes in back but it wassnt a big deal as they had plenty of surrface on them and I could have it donr later. I said ok and they charged me $149 out the door.
Never again will I be doing any business with Midas and I highly do not recommend anyone else doing so.
This report was posted on Ripoff Report on 07/20/2013 01:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Midas-Auto-Service-Experts/Pearland-Texas-77581/Midas-Auto-Service-Experts-Midas-Midas-Lifetime-Warranty-a-Joke-without-Vaseline-Pearl-1068714. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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